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About the Role
Join the Royal Apparel Team as an energetic, motivated Entry-Level Inside Sales Representative to grow customer relationships and support our expanding business. Royal Apparel is known for its extensive Made-in-USA collection, environmentally responsible apparel options, and commitment to exceptional customer service. This role is ideal for a strong communicator who enjoys helping customers and wants to build a career in sales.
Responsibilities
- Develop and maintain relationships with new and existing customers.
- Respond to inbound sales inquiries via phone and email.
- Make outbound calls to generate new business opportunities.
- Learn and promote Royal Apparel's product lines and services.
- Participate in virtual meetings with customers and prospects.
- Work closely with customer service and production teams to ensure a great customer experience.
- Maintain accurate customer records in the CRM system.
- Meet individual and team sales goals.
- Represent Royal Apparel at industry trade shows and customer events, with occasional travel possibly required.
Requirements
- High school diploma or equivalent (Associate's or Bachelor's degree is a plus).
- Strong communication and interpersonal skills.
- Positive attitude with a willingness to learn.
- Comfortable speaking with customers by phone and email.
- Organized with strong attention to detail.
- Basic computer skills, including Microsoft Office (Excel skill-intermediate or better).
- Familiarity with AI-powered business and productivity tools is a plus.
- Previous customer service or sales experience is helpful but not required—we're happy to train the right candidate.
Skills
- Communication skills
- Interpersonal skills
- Customer service
- Sales
- Microsoft Office
- Excel
- AI-powered business and productivity tools
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-Level
Education Level
- High school diploma or equivalent
- Associate's degree
- Bachelor's degree
Salary/Compensations
- Competitive base salary plus performance-based incentives.
Benefits
- Paid training
- Ongoing professional development
- Opportunities for career growth and advancement
- Paid time off and holidays
- Health benefits
- Retirement Plan
- Profit sharing Plans
About the Company
- Royal Apparel is a leading supplier of high-quality blank T-shirts, fleece, and apparel, proudly serving decorators, brands, retailers, and promotional product companies.
- Royal Apparel is also known for its extensive Made-in-USA collection, environmentally responsible apparel options, and commitment to exceptional customer service.
- At Royal Apparel, we pride ourselves on delivering premium apparel and exceptional customer service.
- You'll be joining a company that values teamwork, integrity, and long-term relationships with both customers and employees.