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About the Role
Support clients through a dedicated advisor-led service model, assisting with guidance, coordination, and ensuring a smooth experience. Work closely with assigned advisors to manage client requests, answer questions, and provide timely updates on planning, scheduling, and confirmations.
Responsibilities
- Support customers through their assigned advisor
- Respond to inquiries and provide accurate information
- Assist with scheduling, confirmations, and follow-ups
- Maintain clear communication and accurate client records
Requirements
- Strong communication and customer service skills
- Attention to detail
- Comfort working remotely
- Reliable, professional, and tech-comfortable
Skills
- Customer service
- Communication
- Attention to detail
- Remote work proficiency
- Tech-savviness
Location
- Remote
Work Type
- Fully remote
Benefits
- Training and ongoing support provided
About the Company
- Opportunity to grow within a supportive team