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About the Role

The Senior IT Business Systems Analyst leads the analysis of business problems, develops requirements, and contributes to product design. This role applies advanced knowledge to complex work, supports project teams, and mentors others. They implement solutions to complex problems through independent work or collaboration.

Responsibilities

Leads and orchestrates overall analysis, scoping, estimating, and planning for large or complex initiatives, including elicitation and validation of business requirements and dependencies.
Leads and facilitates meetings, walkthroughs, workshops, and reviews of deliverables.
Ensures solutions and configurations meet business requirements and enterprise-level policy guidance, and translates processes, needs, and requirements into related artifacts and documentation.
Defines business problems/opportunities, providing clear definitions and performing benefit analysis.
Develops and validates solution design, configuration, or package criteria with business stakeholders, articulating logical design alternatives and recommending appropriate solutions.
Analyzes and documents current-state systems, workflows, and data flows to identify gaps and improvement opportunities.
Performs and supports data mapping, data migration, and integration activities across systems.
Ensures data quality and integrity considerations are embedded in solution design.
Partners with the QA team to ensure test strategies, plans, and processes align with business requirements and enable efficiencies.
Performs functional testing of system enhancements and supports user acceptance testing of changes, within compliance controls and standards.
Partners with product owners and/or architects to develop technical requirements and engineering/non-functional specifications.
Defines and manages transition to production readiness criteria, including operational, business, and technical checkpoints.
Provides leadership by fostering and mentoring, and inspiring a team environment.

Requirements

Degree in a related discipline (Commerce/Management Information Systems, Business Administration, Computer Science, Computer Engineering, etc.) or equivalent combination of training and experience.
Minimum of 5+ years of experience in a senior business analysis role.
Excellent understanding of business principles and developing effective working relationships with a broad variety of business functions.
Proven leadership and internal consulting skills, with a commitment to customer service.
Excellent understanding of general IT project methodologies, processes, and practices.
Strong analytical and problem-solving skills that rely on a structured approach.
Proficient with data modelling techniques and tools, and data mapping from source systems.
Strong interpersonal skills and a demonstrated ability to work effectively under pressure in an individual and team environment.
Communicates effectively in writing and verbally with focus on attention to detail.
Experience and comprehension to effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms.
Previous experience as a software developer in a mainframe environment would be an asset.
Financial institution and/or wealth knowledge is an asset.

Skills

Data modelling techniques and tools
Data mapping from source systems
Analysis
Scoping
Estimating
Planning
Requirements elicitation
Requirements validation
Facilitation
Solution design
Configuration
Data migration
Integration
Functional testing
User acceptance testing
Technical requirements development
Engineering specifications
Non-functional specifications

Location

Toronto
London
Winnipeg

Work Type

Permanent
Full Time
Hybrid

Experience Level

Senior
5+ years

Education Level

Degree in related discipline (Commerce/Management Information Systems, Business Administration, Computer Science, Computer Engineering, etc.) or equivalent combination of training and experience

Salary/Compensations

$80,400 - $130,400 annually

Benefits

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

About the Company

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.

Equal Opportunity

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.