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About the Role
This role supports the development of BI analytics and reporting capabilities across the organization, working with commercial, financial, and web data to tackle varied reporting, data, and analytical challenges. You will play a key role in developing high-quality, trusted reporting and data solutions using a modern BI stack and work with data from key business systems, as well as large-scale web and digital data. The role offers the opportunity to work with a varied range of data and business problems, create insightful dashboards and reports for a broad audience, and contribute to the team's adoption of AI.
Responsibilities
- Develop and refine reporting, data models, and key KPI metrics across the business.
- Understand business processes, reporting requirements, and the purpose behind requested analysis, translating these into appropriate data and reporting solutions.
- Develop and maintain commercial, financial, and web reporting, ensuring accuracy, trust, and usefulness for decision-making.
- Create and maintain high-quality, interactive Tableau dashboards and reports tailored to various audiences.
- Use SQL to query, transform, investigate, and validate data from a range of business and digital sources.
- Take ownership of assigned development work, managing priorities, deadlines, and dependencies, and escalating risks or blockers promptly.
- Investigate data and reporting issues methodically, identifying root causes and developing appropriate solutions.
- Explain technical problems, investigations, and proposed solutions clearly to both technical and non-technical colleagues.
- Take responsibility for the quality of work delivered, including validating source data, testing logic, reconciling outputs, and investigating unexpected outcomes.
- Gather user feedback to improve dashboards, reports, and other data solutions.
- Use GitHub for version control and documentation, ensuring reporting logic and key business rules are clearly documented and maintainable.
- Develop clear, proportionate, and maintainable solutions, considering performance, reusability, and ease of support.
- Share Tableau knowledge and best practices with users across the business.
- Contribute to continuous improvement within the BI team, identifying opportunities to enhance reporting, data quality, processes, and ways of working.
Requirements
- Strong working knowledge of Tableau, with hands-on experience developing and maintaining professional dashboards and reports.
- Experience working with Tableau data sources, relationships, joins, calculated fields, parameters, filters, and dashboard actions.
- Ability to troubleshoot common Tableau data and dashboard performance issues.
- Strong working knowledge of SQL, with experience writing and troubleshooting queries using joins, aggregations, and CTEs.
- Strong analytical and problem-solving skills, with the ability to investigate data issues logically and identify appropriate solutions.
- Experience working with real-world data and using it to develop dashboards, reports, or analytical outputs.
- Understanding of data quality and quality assurance processes.
- Experience taking a reporting or analytical requirement from initial brief through development, testing, and delivery.
- Ability to communicate clearly with both technical and non-technical colleagues.
- Ability to manage assigned work, communicate progress, and raise blockers or risks appropriately.
Skills
- Tableau
- SQL
- Fivetran
- dbt
- GitHub
- Snowflake
- Salesforce
- NetSuite
- Version Control
- Data Modeling
- Data Quality Assurance
- Business Analysis
- Problem Solving
- Communication
- Data Visualization
- AI
Location
- London
Work Type
- Hybrid
Experience Level
- Mid-level
About the Company
- Times Higher Education is the data provider underpinning university excellence globally.
- We are the company behind the world’s most influential university ranking.
- We have almost five decades of experience as a source of analysis and insight on higher education.
- Our data and benchmarking tools are used by many of the world’s most prestigious universities.
- Our events series act as the home of higher education thought leadership around the world.
Equal Opportunity
- We know that our individuality and diversity of experiences are our greatest strengths. That’s why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.