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About the Role
Lead the strategy and operations of RBC's corporate travel, corporate card, and employee expense applications portfolio. As the day-to-day owner of vendor relationships and expense platforms, you'll drive employee experience while managing risk, compliance, and cost optimization. This role offers the opportunity to lead strategic sourcing initiatives, manage cross-functional projects with IT, Finance, Risk, and Compliance, and shape policy governance across the enterprise. You'll deliver measurable business impact through vendor performance optimization, process improvements, and stakeholder engagement at all levels.
Responsibilities
- Execute multi-year category strategy for travel, corporate cards, and expense applications; manage key vendor relationships and performance reviews
- Act as internal product owner for employee expense applications, gathering requirements and coordinating enhancements with IT and risk teams
- Lead end-to-end sourcing events (RFP/RFI), develop evaluation criteria, and negotiate commercial terms, SLAs, and contracts with vendor support
- Lead strategic projects and program initiatives; coordinate cross-functional workstreams and manage timelines, resources, and interdependencies
- Own the Travel & Expense policy framework; ensure compliance with banking regulations, data privacy laws, and internal risk frameworks
- Build and maintain stakeholder relationships across Finance, HR, IT, Risk, Compliance, Operations, and business units in North America
- Maintain category dashboards, deliver analytics on spend, savings, compliance, and employee experience metrics to leadership
- Champion employee experience by simplifying processes, improving tools, and providing clear, accessible communication and training
Requirements
- 6–10 years of progressive experience in procurement, strategic sourcing, or category management, with focus on services/technology categories
- Proven experience leading RFPs and contract negotiations in regulated financial services environments
- Strong category management, vendor management, and product ownership capabilities with cross-functional stakeholder engagement
- Demonstrated project and change management expertise delivering strategic initiatives in large, complex organizations
- Solid understanding of corporate travel, T&E platforms, corporate card programs, and employee expense ecosystems
Skills
- Business Oriented
- Communication
- Corporate Travel Management
- Credit Card Management
- Cross-Functional Teamwork
- Customer Journey Management
- Data Analytics
- Decision Making
- Expenses
- Finance
- Global Risk
- Long Term Planning
- Negotiation
- Organizational Change Management
- Policy Administration
- Policy Design
- Policy Implementation
- Presentations
- Product Ownership
- Program Management
- Project Management
- Request for Proposals (RFP)
- Resource Coordination
- Results-Oriented
Location
- Toronto, Canada
Work Type
- Full time
Experience Level
- 6-10 years
Education Level
- Bachelor's degree in Business, Finance, Supply Chain/Procurement, or related field; MBA or professional designation (CPSM, CIPS, SCMP) is an asset
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Opportunities to building close relationships with clients
- Access to a variety of job opportunities across business and geographies
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.