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About the Role

Seeking an experienced security professional for a Training & Development Supervisor position within a higher education environment. This role combines training, field supervision, and operational oversight, ideal for candidates with strong leadership, campus security experience, and a passion for officer development. The selected candidate will provide lead direction to Security Officers on assigned shifts while supporting training and development initiatives, ensuring compliance with post orders, client expectations, company policies, and campus safety standards.

Responsibilities

Provide lead direction and field supervision to Security Officers on assigned shifts
Conduct field training, onboarding, orientation, and ongoing development for security personnel
Ensure all post orders, patrols, reporting requirements, and site procedures are properly followed
Support operational leadership in achieving training and development objectives
Maintain knowledge and application of Clery Act standards and campus security best practices
Conduct training needs assessments and assist in developing training schedules and programs
Deliver and coordinate various instructional methods including classroom, practical, and on-the-job training
Create and maintain training materials, manuals, assessments, and instructional resources
Coach, mentor, and evaluate officers to maintain high standards of professionalism and performance
Assist with scheduling, payroll submissions, personnel documentation, and shift coverage coordination
Prepare incident reports, training documentation, statistical reports, and other required records
Inspect posts and meet with officers regularly to review responsibilities, expectations, and performance
Respond to incidents and emergency situations while ensuring proper notifications are made
Meet with client representatives and management to ensure all security and training expectations are being met
Assist with counseling, corrective action, and performance discussions as appropriate
Promote compliance with all company policies, client procedures, safety standards, and regulatory requirements

Requirements

Prior supervisory, training, or leadership experience in security required
Experience working in a college, university, or campus environment strongly preferred
Knowledge of Clery Act regulations preferred
Strong communication, leadership, coaching, and report-writing skills
Ability to train, motivate, and develop security personnel
Valid NYS Security Guard License required
F-01/F-80 certifications preferred or ability to obtain
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Professional demeanor with excellent customer service and conflict resolution abilities
AHA-approved CPR/FA/AED trainer certification required
FDNY Fireguard trainer capability

Skills

Leadership
Training
Campus Security
Officer Development
Compliance
Operational Oversight
Communication
Coaching
Report Writing
Organizational Skills
Customer Service
Conflict Resolution

Location

Manhattan, NY

Work Type

Full-Time
Onsite

Experience Level

Supervisor
Leadership

Salary/Compensations

$34.55/hour

Benefits

Competitive pay
Full-time stable schedule
Leadership and professional growth opportunity
Dynamic and professional college campus environment
Opportunity to play a key role in training, compliance, and officer development initiatives

About the Company

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
Integrity: We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
Vigilance: We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
Helpfulness: We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Equal Opportunity

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.