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About the Role

This position will be responsible for handling day-to-day operations focusing on employee relations, disability management, occupational health and safety, labor relations, orientation, and training. The role aims to create an environment that is safe, fun, and full of learning opportunities.

Responsibilities

Provides HR leadership and advice to managers, including guidance on conflict resolution, performance management, career development, and succession planning.
Identifies internal and external employment issues and trends, recommending improvements, efficiencies, and training opportunities.
Oversees programs such as orientation, training, attendance management, health, safety & wellness, and rewards and recognition.
Delivers and supports ongoing training and development for managers and team members to cultivate culture and create memorable experiences.
Develops and implements HR strategic plans, ensuring site operations align with company objectives.
Partners with management to improve the culture of attendance and performance while ensuring exceptional guest service.
Fosters a safe workplace by taking proactive steps to minimize accidents and increase wellness.
Liaises and communicates effectively with all appropriate operational departments.
Develops and cultivates strong working relationships with all stakeholders, including guests, partners, team members, unions, vendors, and regulators.
Assists and advises Managers with respect to policies and collective agreement application and interpretation.
Focuses on rapport-building with the Union to improve communication and reduce grievances.
Researches and prepares confidential Labour Relations reports and surveys relating to negotiations, grievances, and arbitrations.
Provides support, resources, and participates on the Casino’s bargaining and Labour-Management committees.
Ensures compliance with licensing laws, health and safety, and other statutory regulations.
Performs other reasonable additional duties as required/assigned.

Requirements

Minimum of 3-5 years of working experience in Human Resources, with specific experience in labor relations required.
Knowledge of Ontario employment standards and human rights legislation.
Strong computer skills working with MS Office programs.
Ability to deliver excellent guest service at all levels of the organization and externally.
Possess strong organizational, presentation, time management, and project management skills.
Exhibit a high level of professionalism and excellent interpersonal skills.
Listens thoroughly to issues and responds appropriately; demonstrates assertiveness when appropriate.
Experience managing disability management files and assisting with coordinating gradual return to work programs.
Demonstrated ability to work both independently and within a team environment.
Ability to communicate clearly and concisely, both orally and in writing.
Maintains and exercises a high degree of discretion and confidentiality in giving out information.
Potential and interest in doing HR generalist work.
Ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO).

Skills

Employee relations
Disability management
Occupational health and safety
Labour relations
Orientation
Training
Conflict resolution
Performance management
Career development
Succession planning
MS Office
Employer Connect
Cognos
HRIS (JD Edwards)
Organizational skills
Presentation skills
Time management
Project management
Interpersonal skills
Communication skills

Location

Ontario

Work Type

Full-time

Experience Level

3-5 years

Education Level

Degree and/or diploma in Human Resources Management from a recognized post-secondary institution, or a combination of relevant education and experience.
CHRP designation is an asset.

Salary/Compensations

CAD $63,000.00 - $83,000.00

Benefits

Inclusive and collaborative working environment
Tools and technology needed to delight clients
Opportunity to work with and learn from diverse industry leaders
Freedom to Innovate
Environment that values diversity as a source of strength

About the Company

Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.
With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.
The team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Vision: To be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Mission: To provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

Equal Opportunity

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.
Dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Committed to promoting Responsible Gambling.