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About the Role
The Accounts Payable Concierge leads our AP function by overseeing daily invoice processing, employee expense reimbursements, and credit card transactions, while maintaining strong vendor relationships and enforcing policy compliance. This role combines hands-on transactional execution with high-level oversight, team support, and reporting directly to the Accounts Payable Lead.
Responsibilities
- Serve as the primary, high-touch point of contact for vendor and employee payment inquiries.
- Manage Accounts Payable email inboxes, delivering prompt, helpful, and courteous communication.
- Guide employees through expense reimbursement processes and system navigation.
- Seamlessly guide and onboard new vendors through our payment software.
- Oversee timely and accurate processing of vendor invoices within Ramp.
- Review corporate credit card transaction coding and employee reimbursement submissions.
- Prepare weekly and ad-hoc payment runs.
- Maintain complete audit trails, oversee AP filings, and manage purchase order (PO) accruals.
- Perform routine reconciliations to ensure smooth data syncing between financial systems.
- Maintain accurate vendor master records and lead vendor management efforts.
- Prepare and manage annual tax filings (Forms 1099/1096) and maintain W-9 records.
- Monitor compliance with sales & use tax regulations.
- Enforce adherence to agency Purchasing and Travel & Expense (T&E) policies.
- Keep department leads informed on compliance issues, payment status updates, or vendor risks.
- Continuously refine workflows to increase accuracy and efficiency.
- Support strategic agency finance initiatives and ad-hoc accounting projects.
Requirements
- 2+ years of progressive accounts payable or financial operations experience.
- Degree or diploma in Accounting, Finance, or Business Administration preferred.
- Hands-on experience with project-based financial systems and modern spend management platforms (Ramp and Workbook experience is a plus).
- Proficiency in data manipulation, including pivot tables, lookup formulas (VLOOKUP/XLOOKUP), and financial data reconciliation.
- Solid understanding of US/local tax requirements, specifically 1099/1096 annual reporting, W-9 collection, and sales & use tax basic rules.
- Excellent written and verbal communication skills with a strong customer-service focus.
- Proven ability to manage competing priorities, high transaction volumes, and tight deadlines with precision.
- Traditional agency experience is not required, but it is a plus.
Skills
- Ramp
- Workbook
- Excel
- Google Sheets
- Pivot tables
- VLOOKUP
- XLOOKUP
- Sales & use tax
- 1099 reporting
- 1096 reporting
- W-9 collection
- Purchasing policy
- Travel & Expense policy
- Customer service
- Communication
Location
- Global
Work Type
- Hybrid
- Remote
Experience Level
- 2+ years
Education Level
- Degree or diploma in Accounting, Finance, or Business Administration preferred
Benefits
- Hybrid work schedule
- Generous company-paid holidays
- Access to meditation apps
- Support for personal fitness goals
- Fully stocked healthy snacks
- Global Mobility Passport Program
- Generous vacation starting at 3 weeks + 1 extra week during the summer and over the holidays
- Agency summer days
- Modern, open co-working spaces with coffee & snack bars
- Dogs allowed
- Dedicated private wellness room
- Regular team social events
- In-house learning & development sessions
- Annual career and growth conversations
- Access to internal network of opportunities across all agencies
- Flexible benefits
- Personal wellness spending account
- Comprehensive mental health support
- Access to a virtual mental health therapy clinic
- Live therapy
- Access to health clinicians 24/7
About the Company
- A creative agency powered by social connections.
- We thrive on what’s trending and creating campaigns that get people buzzing.
- We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.
- We are the first, largest, most awarded socially-led creative agency in the world, connecting you to 1,300+ like-minded professionals around the world.
- An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients.
- We're part of the Plus Company - the Entrepreneurial Network!
- Plus Company is a unique partnership of forward-thinking creative agencies.
- As a network, we unabashedly believe anything is possible.
- Together with Plus Company agencies, we use our collective strengths to form bespoke, innovative and integrated teams that deliver a positive impact on your business.
Equal Opportunity
- We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
- Embracing difference is what makes We Are Social what it is.
- We pride ourselves on our inclusive and accessible workplace.
- If you need any accommodations during the interview process to make it work for you, let us know.