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About the Role
This is a high-impact role in a fast-growing scale-up environment. You will not simply report on commercial performance — you will help define how we measure, manage and improve it. As Revenue Operations Manager, you will be a key member of our Commercial organization, establishing the processes, metrics, tools and operating discipline required to scale our business across multiple markets.
Responsibilities
- Build and maintain dashboards covering ARR, bookings, pipeline coverage, conversion, win rates, sales cycle, forecast accuracy and other key commercial metrics.
- Establish consistent pipeline stages and qualification criteria, support regular pipeline and forecast reviews, identify risks and translate data into actionable insights for the CRO and Sales leadership.
- Support target setting, territory and quota allocation, capacity planning and sales compensation.
- Work with Sales leadership to improve opportunity management and support the adoption of structured sales methodologies such as MEDDPICC.
- Support the CRO with regular Management and Board reporting, providing a consistent view of revenue performance, pipeline, forecast and key commercial KPIs.
- Own and continuously optimize the CRM platform for the Commercial organization.
- Tighten existing data standards, ensure commercial data is accurate and complete, and drive CRM adoption and accountability across Sales, Marketing, Channel & Pre-sales, while maintaining effective workflows, automation, dashboards and reporting.
- Refine, document and continuously improve key commercial processes, including funnel stages, qualification criteria, ownership and handovers.
- Ensure processes are clearly documented, accessible, understood and consistently applied across the organization.
- Sharpen funnel definitions and measurement across Marketing, Sales and Channel.
- Monitor lead-to-revenue conversion, attribution, marketing contribution and partner-sourced and partner-influenced pipeline and revenue.
- Own and continuously optimize the commercial technology stack and its integration with the CRM, including intent data, prospecting and sales intelligence, and marketing automation tools.
- Assess tool usage and effectiveness, identify opportunities for automation and ensure the technology stack supports efficient commercial execution and reliable data.
Requirements
- 4+ years of experience in Revenue Operations, Sales Operations, Commercial Operations or a similar role within a B2B software or technology company.
- Experience in SaaS or a high-growth technology environment; cybersecurity experience is a plus.
- Strong proficiency in HubSpot CRM, including pipeline management, workflows, automation, reporting, dashboards, data management and integrations.
- Experience working with a modern B2B commercial technology stack, including intent data, sales intelligence/prospecting and marketing automation tools.
- Hands-on experience integrating third-party platforms via APIs, no code/low code or native connectors.
- Strong understanding of B2B enterprise sales processes, pipeline management, forecasting and revenue metrics.
- Experience defining, refining, documenting and implementing commercial processes across teams.
- Understanding of marketing funnel management, attribution and indirect/partner sales models.
- Strong business acumen and a hands-on mentality, with the ability to move between analysis and operational execution.
- Fluent English; German is an advantage.
Skills
- Analytical capabilities
- Data-driven approach
- Connecting people, processes, data and technology
- Improving commercial execution
- Enabling predictable growth
- Establishing reliable commercial data
- Improving pipeline and forecast visibility
- Optimizing processes
- Providing actionable insights
- Defining commercial metrics
- Managing commercial metrics
- Improving commercial metrics
- Pipeline management
- Forecasting
- Sales operations
- Target setting
- Territory allocation
- Quota allocation
- Capacity planning
- Sales compensation
- Opportunity management
- Structured sales methodologies (e.g., MEDDPICC)
- Management reporting
- Board reporting
- CRM ownership
- CRM optimization
- Data standards
- Data accuracy
- Data completeness
- CRM adoption
- CRM accountability
- Workflow management
- Automation
- Dashboard creation
- Reporting
- Commercial process governance
- Commercial process documentation
- Commercial process refinement
- Commercial process improvement
- Funnel stage definition
- Qualification criteria
- Process ownership
- Process handovers
- Funnel definition
- Funnel measurement
- Lead-to-revenue conversion monitoring
- Attribution monitoring
- Marketing contribution monitoring
- Partner-sourced pipeline monitoring
- Partner-influenced pipeline monitoring
- Partner-sourced revenue monitoring
- Partner-influenced revenue monitoring
- Commercial technology stack ownership
- Commercial technology stack optimization
- Intent data
- Prospecting tools
- Sales intelligence tools
- Marketing automation tools
- Tool usage assessment
- Tool effectiveness assessment
- Automation opportunities
- Efficient commercial execution
- Reliable data management
- Proactive
- Structured
- Self-motivated
- Turning data into better commercial execution
- Turning processes into better commercial execution
- Working in a fast-paced scale-up environment
- HubSpot CRM
- API integration
- No code/low code integration
- Native connector integration
- B2B enterprise sales processes
- Marketing funnel management
- Indirect sales models
- Partner sales models
- Business acumen
- Hands-on mentality
- Analysis
- Operational execution
- Fluent English
- German language skills
Experience Level
- 4+ years of experience
Education Level
- Bachelor's or Master's degree in Business, Finance, Economics, Data Analytics or a related field preferred
About the Company
- Fast-growing scale-up environment