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About the Role

Accountable for managing the delivery of Market Conduct compliance of Mortgage Brokers, including related programs and services, in support of overall Market Conduct department strategies.

Responsibilities

Manages the delivery of programs and services aimed at regulating Mortgage Brokers, ensuring consistency with Market Conduct performance measures, standards, and best practices.
Supports FSRA leadership in formulating strategy and developing tactics, providing leadership in executing programs or services.
Oversees the implementation of Mortgage Broker Market Conduct programs, services, and work areas, including operational processes and procedures.
Provides regulatory and/or sector level expertise and advice to FSRA management and staff for problem resolution and improvement.
Manages the provision of strategic expertise and support for the escalation of conduct matters, including enforcement referrals.
Plans and manages compliance reviews and related publications to assess and report on the conduct of mortgage brokers.
Works with colleagues to develop and refine new or existing policy approaches for effective supervision of regulated sectors.
Manages the unit and its staff to support an environment of service excellence, respecting diversity and encouraging collaboration.
Accountable for building a strong team, including hiring, training, performance management, and employee relations.
Works with the Head in operational planning, development, and reporting on performance metrics, program effectiveness, risks, and impacts.
Recommends approval of financial transactions.
Supports critical change and a new collaborative, forward-thinking culture within the unit and across the department.
Promotes and supports the implementation of innovation and continuous improvement.
Leads and/or participates on projects to represent the unit’s interests in program or service decision making.
Develops and manages relationships and consultation with stakeholders impacted by unit programs and operations.
Works in collaboration with colleagues on section and department priorities for FSRA.

Requirements

Degree in law, accounting, commerce, business administration, engineering, mathematics, public policy, a related field or equivalent.
6 – 8 years’ experience in planning and managing the delivery of regulatory programs or services for mortgage brokers regulated by FSRA.
Experience working as a member of a larger relevant regulatory department.
Relevant industry experience required.

Skills

Ability to manage and champion change for a new organizational culture and vision.
Skilled in leading stakeholder management and consultation.
Skilled in conducting compliance reviews.
Knowledge of, and skills in regulatory risk assessment and management principles.
Leadership skills to implement a new organizational structure, systems, and standards.

Location

Onsite

Work Type

Fixed Term
Full-time

Experience Level

6-8 years

Education Level

Degree

Salary/Compensations

$106,462 - $156,462

Benefits

Employer-matched defined benefit pension plan
Comprehensive and competitive benefits plan
Prioritizes learning and development
Prioritizes wellbeing
Prioritizes diversity, equity, inclusion and belonging
Prioritizes community giving

About the Company

FSRA's vision is to ensure financial safety, fairness, and choice for Ontarians.
As a financial services regulator, FSRA is passionate about protecting consumers.
FSRA's principles-based approach allows for quick and effective response to the changing needs of consumers and the industry.
The team combines industry expertise with a commitment to public service.
FSRA attracts individuals interested in meaningful work who measure success through outcomes.
FSRA invests in the personal and professional growth of its team.

Equal Opportunity

FSRA is committed to ensuring equity in employment.
The goal is to create a diverse, inclusive workforce that reflects the communities served.
Ensures services and communications are accessible to all individuals.
Accommodation is available under the Ontario Human Rights Code.