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About the Role
Provides strategic leadership and operational oversight for Banking Operations and Client Cash Management, supporting Canada Life and Great-West Lifeco. The role ensures accurate, efficient, and timely execution of key transactions and processes, and partners with strategic initiatives to advance transformation priorities and strengthen operational capabilities.
Responsibilities
- Provide strong leadership and oversight of daily Banking Operations and Client Cash Management activities, including cash processing and reconciliations, corporate transactions, dividend workflows, client cash movements and fraud mitigation.
- Provide coaching and mentoring to accelerate the development of team members through a clear and compelling vision, establishment of goals, measurement of performance, and continuous feedback.
- Build collaborative partnerships with other internal business units to support business priorities and encourage innovation and continuous process improvements while applying effective change management practices.
- Lead process improvement and modernization initiatives that simplify operations, strengthen controls and enhance the client and employee experience.
- Develop and cultivate effective relationships with external business partners including financial institutions and other key stakeholders.
- Provide oversight of internal/external audit requests and testing, and controls over financial reporting documentation, including regular review of departmental processes and recommend changes where appropriate.
- Partner with the leader of Strategic Initiatives for Banking Operations and Client Cash Management to align operational priorities, support the delivery of strategic initiatives, manage change and ensure operational readiness and sustainable adoption.
Requirements
- 7+ years of relevant financial services or accounting experience.
- 5+ years of people leadership experience, with a focus on coaching, development and accountability.
- Highly motivated, agile, with a proven ability to work in a fast-paced environment and meet strict deadlines with multiple deliverables.
- Demonstrated problem-solving and analytical capabilities, with a focus on accuracy and attention to detail.
- Ability to anticipate, analyze and respond to a rapidly evolving and complex environment.
- Excellent communication skills.
- Proven ability to build collaborative partnerships.
Skills
- CPA designation is considered an asset
- Experience with Kyriba is considered an asset
Location
- Hybrid
Work Type
- Permanent
- Full Time
Experience Level
- 7+ years of relevant financial services or accounting experience
- 5+ years of people leadership experience
Salary/Compensations
- $128,200 - $178,200 annually
Benefits
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
About the Company
- We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.
- Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
Equal Opportunity
- We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
- Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.