Business Intelligence & Data Solutions Specialist
Sonwil Distribution Center Inc · Buffalo, NY, US
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About the Role
This role focuses on enhancing how the company organizes, presents, and utilizes data for operational management, performance measurement, and decision-making. The individual will develop and maintain reporting and analytical solutions within the company's Microsoft data environment, transforming transactional data into reliable reporting datasets and providing users with trusted information.
Responsibilities
- Develop, maintain, and improve reports, dashboards, scorecards, and analytical tools using Power BI, SQL Server Reporting Services (SSRS), Excel, and related Microsoft technologies.
- Transform transactional data from company operational systems into structured datasets and data models designed for reporting, analytics, and reuse across the organization.
- Design and maintain reporting tables, views, transformations, measures, calculations, and other data structures that provide consistent definitions and trusted business information.
- Develop reporting solutions that support both organization-wide performance measurement and appropriate drill-down to individual operations, customers, locations, departments, or other business entities.
- Work directly with stakeholders to understand business processes and translate operational and management requirements into effective data models, measures, reports, and dashboards.
- Develop reporting that helps users identify trends, exceptions, opportunities, and areas requiring action rather than simply presenting data.
- Administer Power BI reporting resources, including workspaces, applications, report distribution, data refreshes, usage, and appropriate security access.
- Maintain the functionality, accuracy, relevance, and performance of existing reporting solutions and troubleshoot issues as they arise.
- Establish and maintain consistent definitions for key business measures, dimensions, calculations, and performance indicators in alignment with company data governance practices.
- Promote self-service analytics by providing users with understandable, documented, and trusted datasets that can be effectively used through Excel, Power BI, Reporting Services, and other approved tools.
- Coach users and leaders on interpreting data, selecting appropriate measures, developing effective reports, and incorporating data into day-to-day management practices.
- Develop appropriate testing and validation processes to ensure the accuracy and reliability of reports, datasets, measures, and analytical outputs.
- Identify and resolve data quality and consistency issues in collaboration with application developers, business users, and other technical resources.
- Develop and maintain documentation for reporting datasets, business rules, data definitions, reports, dashboards, and related analytical resources.
- Evaluate AI-enabled analytics, natural-language data access, and other emerging technologies that may help employees more effectively access and use company information while maintaining appropriate data quality, security, and governance.
- Continually identify opportunities to improve reporting capabilities and use data, analytics, and emerging technologies to drive operational and company-wide improvement.
Requirements
- Degree or technical training in Information Systems, Data Analytics, Computer Science, Business Analytics, or a related discipline preferred; equivalent relevant experience will be considered.
- Strong SQL skills and experience working with Microsoft SQL Server.
- Experience developing reports, dashboards, data models, and analytical solutions using Power BI.
- Experience with SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS), OLAP, or related Microsoft reporting technologies is beneficial.
- Strong working knowledge of Excel and its use as a business analysis and reporting tool.
- Experience transforming transactional/OLTP data into structured datasets designed for reporting, analytics, and OLAP workloads.
- Understanding of relational database design, data modeling, data warehousing, and business intelligence concepts.
- Experience developing DAX measures, calculations, queries, and functions within Power BI.
- Experience administering Power BI workspaces, applications, refreshes, distribution, usage, and security is beneficial.
- Ability to understand business processes and translate business requirements into meaningful analytical solutions.
- Strong analytical and problem-solving skills with the ability to convert data into meaningful insights and identify opportunities for improvement.
- Strong communication and coaching skills with the ability to work effectively with users and leaders at all levels of the organization.
- Ability to manage multiple priorities, work independently with limited supervision, and keep stakeholders informed of progress.
- Experience with logistics, warehousing, transportation, distribution, or other operational environments is beneficial.
- Familiarity with AI-enabled analytics, natural-language data access, or related emerging technologies is beneficial.
- Strong attention to data quality, testing, validation, security, governance, and documentation.
- Ability to work for extended periods at a computer workstation using database, reporting, and analytical software.
- Ability to communicate and collaborate effectively with employees across technical, operational, and management functions.
- Ability to occasionally access warehouse and operational environments to observe business processes and better understand reporting and analytical requirements.
- Ability to safely work in active warehouse and industrial environments while following applicable safety requirements.
- Ability to travel occasionally to company facilities or project locations as required.
Skills
- SQL
- Microsoft SQL Server
- Power BI
- SQL Server Reporting Services (SSRS)
- Excel
- SQL Server Analysis Services (SSAS)
- OLAP
- DAX
- Relational database design
- Data modeling
- Data warehousing
- Business intelligence concepts
- AI-enabled analytics
- Natural-language data access
Work Type
- Full-time
Education Level
- Degree or technical training in Information Systems, Data Analytics, Computer Science, Business Analytics, or a related discipline preferred