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About the Role
As a full-time Windsor Co-Manager, you will support the Store Manager in driving the company's mission statement and achieving store productivity in sales, shrink, payroll, and expenses. You will coach and motivate a high-performing team while ensuring an exceptional customer experience.
Responsibilities
- Drive sales to ensure the overall success of the store.
- Build brand loyalty by providing an omni-channel Oasis experience to every customer.
- Analyze KPI reporting and translate numbers into actionable behaviors.
- Deliver business solutions to achieve more with less and create value for the brand.
- Support the Store Manager in talent acquisition and networking to ensure a wide talent pool.
- Ensure an exceptional onboarding experience that supports company retention goals.
- Organize and plan in detail to execute operations and create the Oasis for customers.
- Prioritize training and developing the team, leading by example.
- Communicate clearly and foster a culture of continuous improvement through recognition, coaching, and feedback.
- Adhere to all Windsor policies and procedures with integrity.
- Support the execution of the Windsor Merchandising Directive in partnership with the Store Manager.
- Maintain a neat, clean, and tidy store in compliance with Windsor’s Visual Guidelines.
- Make smart merchandising decisions.
- Live and promote Windsor values, fostering a culture of respect, care, ownership, and personal commitment.
Requirements
- At least 1 year of retail management experience.
- Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
- Ability to think quickly and resolve issues with customers and associates.
- Effective communication skills in group settings and one-on-one.
- Openness to feedback and commitment to continuous improvement.
- Flexible and reliable schedule.
- Ability to count, communicate, read, and write in English.
- Ability to access all areas of the store, operate equipment, climb ladders, and move/handle merchandise (0-25 pounds).
- Ability to work varied hours/days to oversee store operations.
Skills
- Sales driving
- Customer experience management
- KPI analysis
- Talent acquisition
- Team motivation
- Operational execution
- Merchandising
- Communication
- Leadership
- Problem-solving
Location
- 31 Buffalo - Buffalo, NY
Work Type
- Full Time
- Onsite
Experience Level
- Retail Management Experience
- Leadership Experience
Education Level
- High School
Salary/Compensations
- $19.00 - $21.00 Hourly
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k with company match
- Vacation time
- Personal time
- Sick time
- 40% discount on all Windsor products
- Opportunities for development
- Ongoing training
- Potential for advancement
About the Company
- Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family.
- Committed to providing a broad selection of on-trend apparel for all occasions in a woman’s life.
- Mission is to create an oasis that inspires and empowers women.