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About the Role

Mastercard is seeking a strategic and innovative product leader to shape the future of payments. This role will define Mastercard’s acceptance strategy, identify and advance emerging payment innovations, expand acceptance capabilities, and develop best practices to help merchants and partners deploy new payment experiences.

Responsibilities

Analyze acceptance coverage, ecosystem capabilities, merchant needs, technology trends, and market barriers to identify opportunities and define strategy for acceptance expansion and innovation.
Identify and prioritize emerging or underpenetrated verticals where new acceptance technologies, operating models, or ecosystem partnerships can remove barriers to payment acceptance.
Establish metrics and reporting frameworks that measure acceptance coverage, enabled endpoints, deployment readiness, partner adoption, and scalability of new acceptance models.
Create and maintain an acceptance best-practices framework covering acceptance architecture, merchant and partner enablement, integration and deployment patterns, POS and software-based acceptance models, and emerging payment technologies.
Develop repeatable playbooks, decision frameworks, implementation guidance, and reference models that help internal teams and partners evaluate and deploy acceptance solutions.
Serve as a trusted advisor to internal teams, partners, and customers on acceptance strategy and implementation decisions.
Develop external perspectives and strategic points of view that strengthen Mastercard’s position as a leader in next-generation acceptance.
Partner with customer-facing teams and ecosystem stakeholders to identify acceptance barriers, unmet needs, emerging capabilities, and opportunities for innovation.
Identify ecosystem capability and distribution gaps, and define partnership strategies that accelerate the development and scaling of new acceptance models.
Translate merchant, partner, and ecosystem insights into acceptance strategy, innovation priorities, and product roadmap recommendations.
Represent Mastercard at industry events, customer engagements, workshops, and strategic partner discussions.
Lead strategic acceptance and innovation initiatives from opportunity assessment through recommendation, validation, roadmap definition, and transition to execution or commercialization teams.
Develop executive-ready presentations, business cases, strategic perspectives, and recommendations for leadership.
Partner across regional and global teams to align strategy and execution.
Apply clear prioritization criteria and data-driven decision making to evaluate strategic fit, customer value, feasibility, scalability, economics, and acceptance impact.

Requirements

Product management experience with card acceptance – merchant, acquire, PSPs.
Strong understanding of the acceptance ecosystem and architecture, including merchants, acquirers, payment facilitators, gateways, processors, ISVs, POS platforms, commerce platforms, and payment networks.
Experience evaluating emerging payment technologies, commerce models, and their implications for acceptance strategy and product development.
Experience developing or launching new acceptance solutions, pilots, proofs of concept, or ecosystem-enabled payment capabilities.
Demonstrated ability to move ambiguous opportunities from market insight through validation, strategic recommendation, and roadmap development.
Strong analytical, problem-solving, and business case development skills.
Excellent communication and executive presentation abilities.
Strategic thinker who connects the dots and simplifies complex ideas.
Ability to simplify complex industry topics into actionable recommendations.
Track record of translating emerging trends and technologies into actionable product strategies, validated concepts, or scalable solutions.
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Skills

Product management
Payments expertise
Strategic thinking
Ecosystem engagement
Acceptance strategy
Emerging payment innovations
Acceptance capabilities
Payment experiences
Market signals analysis
Ecosystem needs analysis
Emerging technologies analysis
Strategy development
Pilot development
Scalable acceptance capabilities
Product roadmap development
Investment prioritization
Partnership prioritization
Acceptance coverage analysis
Merchant needs analysis
Technology trends analysis
Market barriers analysis
Emerging vertical identification
New acceptance technologies
New operating models
Ecosystem partnerships
Metrics establishment
Reporting frameworks
Enabled endpoints measurement
Deployment readiness measurement
Partner adoption measurement
Scalability measurement
Acceptance best practices framework creation
Acceptance architecture
Merchant enablement
Partner enablement
Integration patterns
Deployment patterns
POS acceptance models
Software-based acceptance models
Emerging payment technologies understanding
Risk subject-matter expertise
Security subject-matter expertise
Customer-experience subject-matter expertise
Playbook development
Decision framework development
Implementation guidance development
Reference model development
Trusted advisor
External perspective development
Strategic point of view development
Customer-facing team partnership
Ecosystem stakeholder partnership
Acceptance barrier identification
Unmet needs identification
Emerging capabilities identification
Innovation opportunity identification
Ecosystem capability gap identification
Distribution gap identification
Partnership strategy definition
Scaling new acceptance models
Merchant insights translation
Partner insights translation
Ecosystem insights translation
Product roadmap recommendation
Industry event representation
Customer engagement representation
Workshop representation
Strategic partner discussion representation
Strategic initiative leadership
Opportunity assessment
Recommendation development
Validation
Roadmap definition
Transition to execution
Transition to commercialization
Executive presentation development
Business case development
Strategic perspective development
Leadership recommendation development
Regional team partnership
Global team partnership
Strategy alignment
Execution alignment
Prioritization criteria application
Data-driven decision making
Strategic fit evaluation
Customer value evaluation
Feasibility evaluation
Scalability evaluation
Economics evaluation
Acceptance impact evaluation
Card acceptance
Acceptance ecosystem understanding
Acceptance architecture understanding
Merchants
Acquirers
Payment facilitators
Gateways
Processors
ISVs
POS platforms
Commerce platforms
Payment networks
Emerging payment technologies evaluation
Commerce models evaluation
Acceptance strategy development
Product development
New acceptance solutions development
Pilot development
Proof of concept development
Ecosystem-enabled payment capabilities development
Ambiguous opportunities management
Market insight analysis
Strategic recommendation development
Roadmap development
Analytical skills
Problem-solving skills
Business case development skills
Communication skills
Executive presentation skills
Strategic thinking
Connecting the dots
Simplifying complex ideas
Simplifying complex industry topics
Actionable recommendations development
Emerging trends translation
Emerging technologies translation
Actionable product strategies
Validated concepts
Scalable solutions

Location

Toronto, Canada

Work Type

Full-time

Experience Level

Manager

Salary/Compensations

121,000 - 169,000 CAD

About the Company

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Equal Opportunity

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We hire the most qualified candidate for the role.
In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
Do not include any medical or health information in this email.
The Reasonable Accommodations team will respond to your email promptly.