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About the Role

The Project Coordinator will provide operational coordination and support for a broad range of divisional programs, projects and corporate initiatives. The role will coordinate and deliver initiatives related to operations, employee experience, engagement and events, working closely with divisional leadership, staff and corporate partners. The role requires a high degree of independence, organization, judgement and relationship management in a complex, multi-stakeholder environment.

Responsibilities

Coordinate and maintain ongoing tracking and follow up on Service Area directives with Divisional Management Team.
Prepare regular reports with trend analysis to Divisional Management Team on issues such as Customer Service measures and Information Management.
Coordinate completion of divisional work plans with divisional staff.
Make presentations to senior divisional staff ensuring information on divisional and corporate initiatives and policies is disseminated/understood.
Provide direction and compose content for the division’s website (internal/external), working with Communication staff through design and production.
Organize staff retreats, divisional team meetings, events and various communication material.
Communicate regularly with all operating areas of the division to assist with issues affecting the division, inform Manager and provide support to the Director on issues that require divisional coordination and policy rollout.
Coordinate and support the work of divisional and corporate initiatives related to the division.
Prepare documents for Divisional Management by conducting research, analysis and scrutiny of all applicable materials.
Act as a liaison between the division and other divisions across the City, with respect to divisional and operational issues.
Attend meetings on behalf of the Manager, when requested.
Research and report on a range of new projects and initiatives as they arise.
Develop reports for Council and briefing Notes for Senior Leadership Team.
Oversee the development of the Divisional Operations Plan and Divisional Strategic Plan.
Liaise with divisional budget, accounting and administrative staff.
Represent the division on Departmental and Corporate workgroups and committees.
Monitor changes to corporate policies and procedures and determine impact on divisional operations.
Liaise with Records and Archives to ensure effective records management.

Requirements

Extensive experience coordinating complex operational programs, projects and corporate initiatives, including planning, implementation, monitoring and evaluation.
Considerable experience coordinating divisional or corporate initiatives, including employee engagement programs, events, onboarding, offboarding, employee engagement meetings and other activities that support the employee experience.
Considerable experience working in a complex, multi-stakeholder environment, liaising and coordinating across divisions, business areas and corporate partners.
Considerable experience planning and coordinating events and organizational initiatives, including logistics, communications, stakeholder coordination, budgets and implementation.
Experience analyzing operational processes and developing recommendations to improve service delivery, business processes, efficiency and effectiveness.
Experience preparing reports, briefing materials, presentations and communications for management and senior leadership, including conducting research and analyzing information.
Strong knowledge of records and information management principles and practices.
Ability to interpret corporate policies, procedures and directives and assess their impact on divisional operations.
Strong organizational and planning skills, with the ability to coordinate divisional work plans and support operational and strategic planning activities.
Ability to exercise sound judgement and discretion when dealing with confidential or sensitive matters.
Strong presentation skills, with the ability to effectively communicate complex information to senior staff and other audiences.
Applicants are required to demonstrate in their resume/cover letter that their qualifications match those specified in the job posting.
If selected for a temporary position, employee's placement is conditional on the approval of his/her executive director/general manager or designate.
Temporary and fixed-term part-time non-union employees will be reassigned to this position.
In accordance with the City's Acting Assignment policy, if the posted non-union temporary position becomes permanent, it may not be reposted.

Skills

Research
Analytical skills
Problem-solving skills
Written communication skills
Organizational skills
Planning skills
Judgement
Discretion
Presentation skills
Dashboards
Data visualization
PROSCI

Location

City Hall, 100 Queen Street West

Work Type

Full-Time
Temporary (24 months)

Experience Level

Extensive experience coordinating complex operational programs, projects and corporate initiatives
Considerable experience coordinating divisional or corporate initiatives
Considerable experience working in a complex, multi-stakeholder environment
Considerable experience planning and coordinating events and organizational initiatives
Experience analyzing operational processes
Experience preparing reports, briefing materials, presentations and communications

Education Level

Background in Business, Organization Development, Change Management including PROSCI considered an asset.

Salary/Compensations

$ 89,337.00 - $ 132,880.00

Benefits

Accommodation available upon request during the application process.

About the Company

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.
Learn more about the City’s Hiring Policies and Accommodation Process.