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About the Role
At Candy Land, we're creating more than a candy store—we're creating a destination where guests of all ages discover wonder, celebrate imagination, and create lasting memories. This position provides optimal guest service ensuring that all guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.
Responsibilities
- Holds self accountable to all e|n standards of performance and behavior.
- Resolves guest service issues in partnership with Store Director.
- Responsible for leading the Sales Team to ensure optimal guest service.
- Performs all opening and closing operations.
- Builds strong relationships with team members to align and support execution of business results.
- Actively pursues opportunities to promote self development.
- Creates a learning environment by modeling e|n core values.
- Fosters Partner team member relationships to support business initiatives and growth.
- Complies with company personnel policies.
- Assists team to achieve store location’s sales, per cap and purchase with purchase goals.
- Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
- Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
- Consistently looks for methods to maximize store sales.
- Accountable for accurate cash handling with the registers.
- Ensures completion and accuracy of all register transactions.
- Works assigned schedule.
- Accountable for completing product, operations and merchandise presentation training.
- Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
- Participates in all e|n initiatives and ensures sustainability.
- Responds and reacts to all communication in a timely manner.
- Performs daily tasks such as cleaning, store recovery, and merchandise placement.
- Accountable for all Loss Prevention procedures and requirements.
- Accountable to consistently demonstrate e|n Cares.
- Responsible for optimal guest service of all team members.
- Required to maintain full knowledge of the venue’s building and its programs.
- Ensures a clean, organized and safe environment for guests to shop in.
- Follows e|n and Partner dress code guidelines.
- Participates in regional philanthropic activities.
Requirements
- The Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel.
- The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
- The Sales Lead must frequently lift and/or move up to 40 pounds.
Skills
- Guest service
- Cash handling
- Loss prevention
Location
- United States
Work Type
- Part-time
Experience Level
- Entry level supervisor
Salary/Compensations
- $20/hr
Benefits
- Limited medical plan, dental, and vision insurance, term life insurance, and AD&D
- Employee Assistance Program (EAP)
- 401(k) Retirement Plan
- Paid Sick Time
- 25% discount to shop at our stores
- Separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.
About the Company
- At Event Network, we believe the experience matters.
- As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do.
- Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
Equal Opportunity
- Event Network celebrates diversity and is proud to be an equal-opportunity employer.
- We’re committed to creating an inclusive environment for all Team Members.