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About the Role
Greenwich Ford is seeking a results-driven Used Car Sales Manager to lead the dealership's pre-owned vehicle sales operation while coaching and developing a high-performing sales team. The ideal candidate has demonstrated success increasing used-vehicle sales, structuring profitable and customer-focused deals, managing inventory, and maintaining high standards for customer satisfaction and operational execution. This position is well suited for a hands-on leader who thrives in a fast-paced dealership environment, holds the team accountable, and knows how to turn sales goals into consistent results.
Responsibilities
- Lead, coach, motivate, and develop the dealership’s sales team.
- Conduct daily sales meetings, individual coaching sessions, and performance discussions.
- Establish clear performance expectations and hold the team accountable for results.
- Oversee the complete sales process, from initial customer contact through vehicle delivery.
- Review and structure profitable, customer-focused deals.
- Monitor CRM activity, lead response, appointment-setting, follow-up, and closing performance.
- Partner with dealership leadership to achieve monthly sales volume, gross profit, and customer satisfaction goals.
- Oversee inventory presentation, merchandising, and vehicle-aging strategies.
- Recruit, onboard, train, and retain high-performing sales professionals.
- Ensure compliance with dealership policies and applicable federal and New York automotive sales requirements.
Requirements
- At least five years of automotive retail management experience.
- Demonstrated success as an automotive Sales Manager.
- Ford dealership experience preferred.
- Proven ability to lead a sales team and improve individual and department performance.
- Strong knowledge of deal structure, lender relationships, dealership operations, and regulatory compliance.
- Experience with CDK or a comparable dealership management system.
- Strong communication, leadership, organizational, and problem-solving skills.
- Valid driver’s license and a driving record that meets the dealership’s insurance and vehicle-use requirements.
- Availability to work a dealership schedule, including evenings and weekends as required.
Skills
- Leadership
- Coaching
- Sales Management
- Deal Structuring
- Inventory Management
- Customer Satisfaction
- Operational Execution
- Communication
- Organization
- Problem-Solving
- CRM
- CDK
Location
- Greenwich, NY
Work Type
- Fully Onsite
Experience Level
- 5+ years of automotive retail management experience
Salary/Compensations
- $125,000–$140,000 annually
- Additional performance-based bonus opportunity
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Manufacturer training and ongoing professional development
- Career advancement opportunities within an established automotive group
About the Company
- Greenwich Ford is an equal opportunity employer.
Equal Opportunity
- Greenwich Ford is an equal opportunity employer.