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About the Role

The Rental Assistance Data Analyst provides analytic support in data management, documentation, and analysis for state rental assistance programs. This role is responsible for developing and maintaining key applications, designing and running reports to analyze policy implications and program performance, and ensuring data accuracy and accessibility.

Responsibilities

Support the Division in managing, maintaining, and ensuring accuracy of all state program data and producing reports, visualizations and/or presentations that drive policy and program development.
Support the Division with data analyses, research projects, and/or program evaluations for state programs.
Support expansion of the Division’s data analytics and research capabilities, focusing primarily on state programs.
In conjunction with federal programs staff, design processes that ensure the use of standard reporting so that data can be used to establish program benchmarks in order to monitor program performance, compliance, and integrity.
Develop canned reports and queries to extract data from various systems and data warehouses for general use by HLC and RAA staff using various methods.
Respond to ad hoc requests for customized reports from HLC staff and stakeholders.
Work with BRA staff to identify, develop, and implement quality assurance benchmarks, reports, and systems in order to monitor state rental assistance program performance.
Coordinate with colleagues to expand their capacity in using data to monitor and improve their respective programs.
Conduct ad hoc quality assurance audits to monitor implementation of new policies and procedures, as required.
Provide technical support for information systems used by the division staff and housing agency staff, as required, including the review of the quality, accuracy, and efficiency of existing queries, analysis, procedures, systems, and reports.
Coordinate with Public Housing on updates and maintenance of state rental assistance programs in CHAMP.
Work with software developers to continue to maintain and update SOHA.
Occasional travel throughout the Commonwealth may be required for training and in maintaining on-site presence with LHAs and RAAs.
Stay informed and be knowledgeable about data standards and requirements for housing programs generally, such as those issued by U.S. Department of Housing and Urban Development (HUD), to make recommendations for enhancements or changes that may be useful to state rental assistance programs.

Requirements

Possess a solid understanding of rental assistance programs to understand the relevant data points to respond to policy questions.
Plays a primary role in responding to data requests from Division staff, other divisions within HLC, legislative staff and advocates.
Works closely with Local Housing Authorities (LHAs) and Regional Administering Agency (RAAs) to provide data-related technical assistance to HLC programs and coordinates with software vendors, as necessary.
May assist in identifying, procuring, and managing additional reporting and data analytics tools that may be needed to effectively administer, evaluate and improve our programs.
Support training efforts for Division staff on new tools.
Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.

Skills

SQL
Snowflake
Business Intelligence Tools (Microsoft Power BI, Tableau, etc.)
Statistical analysis software (R/R studio, Stata, etc.)
Microsoft Office applications including intermediate proficiency using Microsoft Excel, Access, Word, PowerPoint and Outlook
Adept at learning new applications quickly
Strong analytical capabilities
Demonstrated experience with data analysis and presenting of findings
Exceptional organizational and time management skills
Ability to exercise sound independent judgment
Ability to maintain harmonious working relationships
Ability to communicate clearly and effectively both orally and in writing, with attention to detail and thoroughness for program evaluation and follow-up.
Ability to take initiative
Ability to work independently with minimal supervision
Ability to work collaboratively in a team setting
Ability to provide guidance to diverse groups
Ability to elicit support and cooperation

Location

Commonwealth

Work Type

Hybrid

Experience Level

At least two years of full-time or equivalent part-time professional or technical experience performing related duties that include business data recovery, analysis, query design, reporting and statistical analysis

Education Level

A Bachelor’s degree or higher with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for the required experience

Benefits

Outstanding suite of employee benefits that add to the overall value of your compensation package.
Work experience that supports you, your loved ones, and your future.

About the Company

The Executive Office of Housing and Livable Communities (EOHLC) is responsible for building more homes and lowering housing costs across the Commonwealth through partnerships with municipalities, housing authorities, and community stakeholders.

Equal Opportunity

An Equal Opportunity / Affirmative Action Employer.
Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100%25 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.