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About the Role
The Sales & Revenue Operations Associate drives and sustains revenue growth by combining hands-on sales execution with the operational infrastructure that supports it. This role generates and converts pipeline through sales activity while building and refining systems, tools, and processes for efficient sales scaling. It ensures no leads are missed, process bottlenecks are addressed, and the sales engine remains effective and adaptable in a fast-growing division.
Responsibilities
- Proactively prospect and qualify new leads (clinics, distributors, healthcare providers) via calls, email, LinkedIn outreach, etc.
- Respond promptly to inbound inquiries, qualify need/fit, and route or convert opportunities.
- Manage a personal pipeline of qualified leads through to handoff or close, maintaining aggressive follow-up cadences.
- Conduct product demos/introductory calls to educate prospects on NasoNeb products.
- Collaborate with internal teams and agencies to respond to customer feedback via email, calls, on social platforms, eCommerce sites, etc., for quick and effective responses and/or issue resolution.
- Build and maintain sales collateral: pitch decks, one-pagers, battlecards, and proposal templates.
- Support onboarding/training resources as sales team grows.
- Attend clinical and industry meetings, and trade shows where required.
- Own and continuously improve CRM hygiene, pipeline stages, and lead routing logic.
- Track and report on key pipeline metrics (conversion rates, cycle time, lead source performance, etc.) to leadership.
- Identify bottlenecks in the sales process and implement fixes – new sequences, tools, or workflows.
- Work with Sales to support timely lead handoffs, consistent CRM processes, effective sales follow-up, and visibility into pipeline activity.
- Manage event planning for clinical and industry meetings, and tradeshows.
- Ensure compliance with relevant health and safety legislation, including the Workplace Safety and Insurance Act, the Occupational Health and Safety Act, etc.
Requirements
- Degree or Diploma in Business, Marketing, Digital Health, or a related field.
- 3+ years of experience in a sales, sales operations, or revenue operations role.
- Animal health, medical device, or healthcare experience preferred.
- High emotional intelligence with a growth mindset.
- Ability to learn quickly to support execution.
- Comfortable being both a doer – prospecting and calling – and a builder – developing systems, processes, and reporting.
- CRM proficiency, such as HubSpot or Salesforce.
- Experience on platforms such as Excel and Power BI.
- Advanced verbal, written communication and presentation skills.
- Highly organized and strong attention to detail, able to juggle live deals and behind-the-scenes operations simultaneously.
- Thrives in a fast-paced, high-growth environment where priorities shift quickly.
- Comfortable making decisions and iterating without waiting for a fully built playbook.
- Demonstrated ability to influence others towards a desired outcome.
Skills
- CRM proficiency (HubSpot or Salesforce)
- Excel
- Power BI
- Verbal communication
- Written communication
- Presentation skills
- Organization
- Attention to detail
- Sales prospecting
- Lead qualification
- Pipeline management
- Sales collateral development
- Process improvement
- Data analysis
- Event planning
Experience Level
- 3+ years of experience
Education Level
- Degree or Diploma in Business, Marketing, Digital Health, or a related field
About the Company
- The NasoNeb Delivery Systems division operates with the energy, agility, and bold ambition of a fast-growing health and wellness business.
- At NasoNeb, we are accelerating growth and redefining upper airway health by developing cutting-edge nasal products and delivery solutions that make a meaningful difference every day in people’s lives.
- We are looking for stellar talent and ambitious problem-solvers ready to push boundaries, share the future of medical devices, and work alongside a first-rate group of dedicated professionals making a tangible impact on respiratory health.
Equal Opportunity
- As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.
- We are an equal opportunity employer and it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive.
- If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.