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About the Role
Carry out high-quality repairs that keep our homes safe and well maintained. As a Multi-trade Carpenter with the Lancaster West Neighbourhood Team, you’ll deliver responsive repairs that help residents feel safe and comfortable in their homes. Your workmanship and professionalism will play a vital role in maintaining the estate to a high standard.
Responsibilities
- Carry out day-to-day repairs and maintenance across housing stock, focusing primarily on carpentry work such as doors, windows, locks and internal fittings.
- Complete secondary tasks using broader trade skills to achieve first-time fixes wherever possible.
- Use a mobile PDA to manage schedule, record completed work, and ensure jobs are signed off accurately.
- Represent the Council through professionalism and respect when working directly in residents’ homes.
- Listen to residents’ concerns, keep them informed, and treat each property with care.
- Maintain a safe and tidy working environment.
- Report any health and safety risks or safeguarding concerns noticed while working on the estate.
- Work alongside a team of tradespeople, supervisors, and coordinators to ensure repairs are completed quickly and to a high standard.
Requirements
- Hold a Level 3 qualification in Carpentry as primary trade.
- Experience working in reactive maintenance or repairs, ideally within a social housing or local authority environment.
- Possess a secondary trade, such as plumbing, tiling, plastering, or a similar construction skill.
- Have a practical, solution-focused mindset.
- Take pride in completing work to a high standard.
- Have a strong understanding of health and safety requirements.
- Be comfortable using digital tools such as PDAs to manage jobs and record completed work.
- Be flexible to occasionally support other maintenance tasks across the estate.
- Possess excellent customer service skills.
- Understand the importance of working respectfully in residents’ homes and delivering a service people can rely on.
- Be reliable and willing to support residents when needed due to the out-of-hours rota for emergency repairs.
- The role will require a Standard DBS check.
Skills
- Carpentry
- Plumbing
- Tiling
- Plastering
- Digital tools (PDAs)
- Customer service
Location
- Borough
Work Type
- Full-time
- Out-of-hours rota for emergency repairs
Experience Level
- Experience in reactive maintenance or repairs
- Experience in social housing or local authority environment (ideal)
Education Level
- Level 3 qualification in Carpentry
Salary/Compensations
- New hires will start at the minimum of the advertised salary range.
- Employees receive annual salary increases until they reach the top of the pay scale.
- Employees will receive any agreed cost of living pay rises.
Benefits
- Ongoing training and development opportunities, particularly around health and safety and trade skills.
- Support to continue building expertise.
About the Company
- RBKC is investing in its people, communities, and future.
- Kensington and Chelsea is home to diverse communities, thriving businesses, and unique local places.
- The Council focuses on supporting residents, strengthening its approach, and creating a fairer borough.
- The Council delivers services with care and competence, listens to residents, acts with integrity, and works together to build a greener, safer, and fairer borough.
- The 'we’re all in' mindset is central to the role, helping build trust with residents and keep homes safe and well maintained.
Equal Opportunity
- Committed to promoting equality and respecting diversity.
- Welcome applications from all sections of the community.
- A Disability Confident Employer – committed to ensuring that recruitment and selection process is inclusive and accessible.