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About the Role
The Corporate Communications Specialist will support internal and external communications efforts, ensuring Five Star Bank’s voice is consistent, professional and aligned with our mission and core values. This role is ideal for someone passionate about precise, effective communication and impactful brand storytelling.
Responsibilities
- Partner with business line and departmental leaders as well as project teams to assess communication needs and develop change communication plans and supporting materials.
- Develop company-wide messaging from executives or departments.
- Create internal talking points and FAQs to support teammates in fielding customer inquiries.
- Coordinate content and logistics for monthly companywide calls.
- Support enhancements to and updating of company intranet.
- Develop and support letters, emails, talking points, and webpage content for customer change communications.
- Assist with project management and writing support on community reports.
- Support the Director of Investor Relations and Corporate Communications in managing media relationships.
- Develop press releases.
- Provide PR to support key business lines, including thought leadership and talking points development, media pitching and staffing interviews.
- Support community events, including talking points development, logistical planning and attendance.
- Maintain media contacts, coverage reports and communications archives.
- Assist in preparing and editing other material as needed.
- Maintain the corporate communications planning calendar and quarterly KPI reporting.
- Demonstrate the standards and principles of the Five Star Bank experience in every interaction.
- Incorporate high-performance behaviors of teamwork, leading by example and service in every facet of work.
Requirements
- Bachelor’s Degree preferred.
- 3+ years of experience in corporate communications, public relations, marketing or related field.
- Experience in financial services is a plus.
- Excellent written communication skills with proficiency in grammar, punctuation and spelling.
- Ability to modify tone and approach based on the audience.
- Ability to concisely convey complicated information in a simple and easily digestible manner.
- Excellent attention to detail.
- Ability to track critical facts and ensure precision and accuracy of communications.
- Ability to collaborate with Legal, Risk and executive partners and accurately incorporate feedback and edits.
- Ability to execute near-term priorities with understanding of long-term organizational goals.
- Commitment to continuous improvement.
- Ability to work with multiple stakeholders at all levels of the organization.
- Ability to pull together many voices on a project for the optimum outcome.
- Ability to manage a project involving multiple stakeholders and ensure all major milestones are met to hit hard deadlines.
- Strong organizational and coordination skills.
- Ability to map out tasks and dependencies and forecast time needed for certain steps.
- Adept at developing and formatting presentations in PowerPoint for both internal and external use.
- Able to regularly sit for prolonged periods of time.
- Able to travel occasionally.
- Extensive computer usage is required.
Skills
- Corporate communications
- Public relations
- Marketing
- Written communication
- Editing
- Grammar
- Punctuation
- Spelling
- Attention to detail
- Collaboration
- Communication planning
- Strategy
- Project management
- Organizational skills
- Coordination skills
- PowerPoint
Location
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- 3+ years
Education Level
- Bachelor's Degree
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account
- Flexible Spending Account(s)
- Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
- Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
- Tuition Reimbursement
- Employee Referral Program
- Wellness Reimbursement Program
- Star Volunteer Program
- Employee Banking and Financial Perks
- Flexible Hybrid Work Schedule
- Paid Time Off (PTO)
- Company Paid Holidays
About the Company
- Five Star Bank believes in the power of clear, effective communication to foster trust, engage stakeholders and build a strong brand presence.