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About the Role
We are seeking an Application Engineer who provides advanced technical expertise to support customers, sales teams, and internal departments. This role handles complex applications, develops engineered solutions, and leads technical discussions with customers, requiring deep product knowledge and strong problem-solving skills.
Responsibilities
- Review complex customer specifications, drawings, and requirements to develop accurate and feasible product solutions.
- Serve as a technical expert for internal teams and key customers, providing guidance on product capabilities, system applications, and integration.
- Create detailed technical proposals, product configurations, and supporting documentation for large or complex projects.
- Collaborate with sales, engineering, manufacturing, and product management to ensure proposed solutions align with company capabilities and customer needs.
- Recommend alternative designs, cost-effective options, or custom solutions to support customer requirements.
- Support pre-sales activities, including customer presentations, meetings, and technical Q&A sessions.
- Troubleshoot advanced application challenges and assist with resolving customer technical issues.
- Lead or contribute to continuous improvement initiatives for tools, templates, workflows, and application processes.
- Prepare and review submittations, manuals, drawings, and other technical documentation.
- Stay current on industry trends, competitor offerings, product updates, and emerging technologies.
- Provide mentorship, guidance, and training to junior Applications Engineers.
Requirements
- Bachelor's degree in engineering (Electrical, Mechanical, Industrial, or related field) or equivalent technical experience
- 2-5 + years of experience in applications engineering, sales engineering, technical support, or related technical role
- Must have design and/or field service experience
- Strong ability to interpret engineering drawings, specifications, and technical requirements
- Proven experience supporting complex or engineered-to-order product solutions
- Excellent communication, customer-facing, and presentation skills
- Strong analytical and problem-solving abilities
- Proficiency with Microsoft Office and experience with ERP, CRM, or quoting systems
- Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment
Skills
- Product knowledge
- Problem-solving
- Technical proposals
- Customer support
- Engineering drawings interpretation
- Microsoft Office
- ERP systems
- CRM systems
- Quoting systems
- Communication
- Customer-facing skills
- Presentation skills
- Analytical skills
- Project management
- Time management
Experience Level
- 2-5+ years
Education Level
- Bachelor's degree in engineering (Electrical, Mechanical, Industrial, or related field) or equivalent technical experience
About the Company
- Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Equal Opportunity
- Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class.