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About the Role
Serve as a Cashier and/or Stocker, acting in a lead capacity in the absence of management. Assist in setting and maintaining plan-o-grams and programs, provide exemplary customer service, and perform other duties to maximize profitability, customer satisfaction, and teamwork while protecting company assets.
Responsibilities
- Unload trucks according to the prescribed process.
- Receive, open, and unpack cartons and totes following company work processes.
- Stock, rotate, and face merchandise on shelves, and build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories as assigned.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash.
- Dust and mop store floors.
- Clean restrooms and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk displays.
- Maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures.
- Open and/or close the store under specific direction.
- Authorize and sign for refunds and overrides in the absence of management.
- Count register and make bank deposits in the absence of management.
- Assist in maintaining cashier accountability, key control, and adherence to company security practices and cash control procedures.
- Monitor cash levels and make appropriate drawer pulls.
- Monitor cameras for unusual activities, if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to guidelines and deadlines.
Requirements
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
- Frequent walking and standing.
- Frequent bending, stooping, and kneeling.
- Ability to push and/or pull rolltainers for stocking merchandise.
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers.
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing (using step ladder) up to heights of six feet.
- Occasional exposure to outside weather conditions.
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Skills
- Customer Service
- Cash Handling
- Merchandise Stocking
- Plan-o-gram Implementation
- Communication Skills
- Interpersonal Skills
- Safety Procedures
- Cash Register Operation
Location
- Onsite
Work Type
- Full-time
Experience Level
- Six months of supervisory experience (or related experience/training) preferred.
Education Level
- High school diploma or equivalent
Benefits
- Health insurance coverage options
- Variety of supplemental programs
- 401(k) Savings Plan
- Paid sick leave (where required by law)
- Vacation
- Paid maternity and parental leave
About the Company
- Dollar General Corporation has been delivering value to shoppers for more than 80 years.
- Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
- Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Equal Opportunity
- Dollar General Corporation is an equal opportunity employer.