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About the Role
The Assistant Store Manager assists the Store Manager in maintaining a clean and organized store, supervising employees, managing merchandise, and ensuring customer satisfaction and profitability.
Responsibilities
- Provide superior customer service leadership.
- Greet and assist customers.
- Operate cash register and scanner to itemize customer purchases.
- Open and close the store a minimum of two days per week.
- Assist Store Manager with scheduling employees.
- Provide adequate training for employees.
- Conduct safety meetings.
- Ensure employee compliance with company policies and procedures.
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves.
- Build merchandise displays.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Assist in implementation and maintenance of planograms.
- Ensure merchandise is presented according to established practices and Store Manager direction.
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices and cash control procedures.
- Authorize and sign for refunds and overrides.
- Count register tills.
- Deposit money in bank.
- Assist with management of the store in the Store Manager's absence.
Requirements
- Effective interpersonal, written and oral communication skills.
- Ability to solve problems and deal with a variety of situations.
- Good organization skills with attention to detail.
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions and generate reports.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to drive own vehicle to the bank to deposit money.
- Frequent walking and standing.
- Frequent bending, stooping, and kneeling.
- Ability to push and/or pull rolltainers for stocking merchandise.
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers.
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing (using step ladder) up to heights of six feet.
- Occasional exposure to outside weather conditions.
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Skills
- Customer service
- Cash register operation
- Merchandise management
- Inventory control
- Planogram implementation
- Cash handling
- Communication
- Problem-solving
- Organization
- Attention to detail
- Mathematical calculations
- Report generation
Work Type
- Full-time
Experience Level
- Six months supervisory experience preferred
- One year of experience in a retail environment
Education Level
- High school diploma or equivalent strongly preferred
Benefits
- Health insurance coverage options
- Variety of supplemental programs
- 401(k) Savings Plan
- Paid sick leave (where required by law)
- Vacation
- Paid maternity and parental leave
About the Company
- Dollar General Corporation has been delivering value to shoppers for more than 80 years.
- Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
- Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Equal Opportunity
- Dollar General Corporation is an equal opportunity employer.