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About the Role
Seeking a reliable and technically skilled part-time AV/IT Technician to provide audiovisual support for events and assist with basic IT maintenance. The role requires comfort working independently, troubleshooting technical issues, and supporting events during evenings, late nights, and weekends.
Responsibilities
- Set up, operate, test, and dismantle audiovisual equipment for various events.
- Set up and operate projectors, displays, microphones, speakers, mixers, laptops, and related AV equipment.
- Connect client and staff devices to presentation and AV systems.
- Perform sound checks and equipment testing before events.
- Provide on-site technical support during events and troubleshoot AV issues.
- Assist presenters, staff, students, and clients with AV equipment usage.
- Ensure AV equipment is properly shut down, stored, and secured after events.
- Maintain AV cables, adapters, microphones, batteries, and accessories.
- Report damaged or malfunctioning equipment and assist with preventative maintenance.
- Provide basic technical support for desktop computers, laptops, monitors, printers, and other workplace technology.
- Assist with Windows computer setup, software installation, updates, and basic troubleshooting.
- Troubleshoot basic network, Wi-Fi, printing, display, and peripheral connectivity issues.
- Set up workstations, monitors, keyboards, mice, docking stations, and related equipment.
- Assist with user equipment changes, replacements, and technology deployments.
- Perform basic equipment inspections and routine maintenance.
- Maintain organized IT and AV equipment, cables, accessories, and inventory.
- Escalate complex IT, network, security, or system issues to appropriate staff.
Requirements
- Diploma, certificate, coursework, or practical experience in Information Technology, Audio Visual Technology, Electronics, Computer Systems, Media Technology, or a related field is preferred.
- Previous experience providing AV, event technology, help desk, or basic IT support is an asset.
- Good working knowledge of Windows and Apple computers and common workplace applications.
- Familiarity with AV equipment such as projectors, displays, microphones, speakers, mixers, presentation systems, and video equipment.
- Ability to troubleshoot basic hardware, software, AV, and connectivity issues.
- Strong communication and customer-service skills.
- Ability to work independently and respond calmly to technical issues during live events.
- Strong organizational skills and attention to detail.
- Ability to safely move, set up, and dismantle AV and IT equipment as required.
- Valid Ontario G driver's licence is preferred for occasional job-related travel.
Skills
- Audiovisual support
- IT maintenance
- Technical support
- Troubleshooting
- Windows
- Apple computers
- AV equipment operation
- Communication
- Customer service
- Organization
Location
- Varied locations including Athletic & Wellness Centre, Student Centre at Progress, other Centennial campuses, and special events.
Work Type
- Part-time
- Fixed term
- Approximately 10-20 hours per week
- May include evenings, late nights, and weekends
- Occasional short-notice technical support
Experience Level
- Student or recent graduate looking to gain practical experience
Education Level
- Diploma, certificate, coursework, or practical experience in Information Technology, Audio Visual Technology, Electronics, Computer Systems, Media Technology, or a related field is preferred.
Salary/Compensations
- $21/Hr
About the Company
- This position suits an IT, computer systems, electronics, media, or AV student or recent graduate looking to gain practical experience in both IT support and live-event technology.
- The ideal candidate is a hands-on, dependable individual who enjoys both AV/event technology and IT support.
- We are hiring for a current vacancy.
Equal Opportunity
- We are committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.