Cage Cashier at Seneca Gaming and Entertainment | Erie County, NY, US | Rezi

Cage Cashier at Seneca Gaming and Entertainment

Cage Cashier

Seneca Gaming and Entertainment · Erie County, NY, US

4 days ago

Cage Cashier

Seneca Gaming and Entertainment · Erie County, NY, US

5 days ago
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About the Role

The Cage Cashier is responsible for providing monetary services for SGE guests, including exchanging tickets for cash, processing advances, establishing patron deposit accounts, and making change. This role also supports other casino departments and maintains remote kiosks, all while adhering to Seneca Gaming and Entertainment’s policies and procedures.

Responsibilities

  • Maintain and reconcile all assigned SGE assets.
  • Allot jackpots to slot attendants for payment to guests.
  • Distribute and collect slot attendant and cashier banks.
  • Order monies through exchange slips.
  • Redeem tickets for currency and coin.
  • Complete cash advances and cash personal checks.
  • Operate coin sorters, wrappers, and currency counters.
  • Verify money received from vault/bank/drop.
  • Conform to all rules and regulations of SGE CTR / SAR Compliance.
  • Accept and distribute funds for patron deposits, withdrawals, and wire transfers.
  • Maintain remote kiosks for redemptions, purchases, and jackpots.
  • Process transactions affecting counter check inventories and deposits.
  • Maintain accountability for assigned keys and key inventories.
  • Provide assistance to immediate supervisor.
  • Remain knowledgeable of all appropriate regulations.
  • Maintain the confidentiality of all gaming records.
  • Work closely with team members of gaming and casino cage departments.
  • Maintain a current understanding of information security policies and procedures.
  • Provide exceptional guest service in a pleasant, friendly, and professional manner.
  • Maintain a professional work environment.
  • Meet attendance guidelines and adhere to policies.
  • Complete all required SGE Training programs.
  • Attend all necessary meetings.

Requirements

  • High school diploma or equivalent required.
  • One (1) year of previous cashier or money handling experience required.
  • Previous customer service experience required.
  • Ability to demonstrate high-level service, listening, and resolution skills required.
  • Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier.
  • Must be able to work flexible hours including evenings, weekends, and holidays.

Skills

  • Money handling
  • Customer service
  • Service skills
  • Listening skills
  • Resolution skills
  • Clerical/data entry (preferred)
  • Start-up and close-down of cash registers (preferred)
  • Coin counter operation (preferred)
  • Coin wrapping machine operation (preferred)
  • Currency counter operation (preferred)
  • Office equipment operation
  • 10-key adding machine operation
  • Personal computer operation
  • Telephone operation
  • Multi-function photocopier operation

Location

  • Irving

Work Type

  • Full-time

Experience Level

  • 1 year of previous cashier or money handling experience

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • $16.12 + tips

About the Company

  • Seneca Gaming and Entertainment