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About the Role

Chelsea Piers' People Operations team supports over 1,600 employees across our sports, fitness, and events venues. This role is crucial for maintaining smooth operations, supporting employees, and ensuring compliance. It offers broad exposure across the employee lifecycle and the opportunity to contribute to system and workflow modernization.

Responsibilities

Greet and assist guests and employees, providing excellent customer service.
Monitor visitor access and maintain security awareness.
Answer, screen, and transfer phone calls.
Receive and sort office mail and packages.
Maintain office supplies, including ordering and inventory.
Deposit checks collected via remote deposit and report to AR contacts.
Handle data entry, filing, scheduling, and special projects for department heads.
Post, update, and remove job listings across job boards.
Initiate and track background checks, onboarding checklists, and I-9 verification.
Coordinate candidate assessment administration.
Maintain an organized inventory of job descriptions.
Assist with bulk hiring needs and standardized rejection notices.
Audit job site presence and update employer profiles.
Assemble and distribute welcome packets and coordinate first-day logistics.
Serve as a first point of contact for employee questions, answering routine inquiries.
Process password resets and basic system access requests across HR platforms.
Administer employee recognition programs.
Pull and distribute recurring compliance reports and send reminders.
Track and send reminders for outstanding PTO requests.
Prepare recurring people reports including weekly all-staff, monthly attrition/turnover, and new-hire reports.
Confirm daily timesheet change approvals and monitor 401(k) eligibility milestones.
Process Tuition Assistance and Calm App requests.
Coordinate logistics for internal meetings and events.
Keep People Ops shared files and resources organized and current.
Maintain directories and distribution lists.
Support special projects and other duties as assigned.

Requirements

1-2 years of experience in an administrative, office, customer service, or HR support role.
Proficiency in Microsoft Office (Outlook, Word, Excel), including basic spreadsheet skills.
Strong written and verbal communication skills.
Professional and welcoming presence in person and on the phone.
Excellent organizational skills and ability to manage multiple tasks and deadlines.
Demonstrated ability to handle confidential information with discretion.
Comfort learning new systems and adapting to changing processes and priorities.

Skills

Microsoft Office Suite
Spreadsheet skills
Written communication
Verbal communication
Customer service
Organizational skills
Task management
Time management
Confidentiality
Adaptability
HRIS platforms
Payroll platforms
Applicant tracking systems
Job board postings

Location

Chelsea - New York, NY

Work Type

On-site

Experience Level

Entry Level
Mid Level

Education Level

Associate's Degree
Bachelor's Degree
Equivalent work experience

Salary/Compensations

$25.00 - $28.00 Hourly

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) matching
Paid time off
Transportation benefits
Tuition assistance
Complimentary membership to Chelsea Piers Fitness
Venue benefits

About the Company

At Chelsea Piers, colleagues are passionate about their work.
Careers at Chelsea Piers offer unmatched facilities and proven career growth opportunities.
Chelsea Piers focuses on transforming the lives of the community through sports, fitness, and event experiences.