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About the Role

Promote the fire sprinkler industry throughout Texas, Oklahoma, Arkansas, and Louisiana while enhancing the NFSA membership experience. Support regional chapters, strengthen communication and coordination of member activities, promote NFSA programs and training, and bring the value and resources of NFSA directly to members throughout the region. Your work will directly contribute to NFSA’s mission of protecting lives and property.

Responsibilities

Provide service and support to NFSA chapters throughout Texas, Oklahoma, Arkansas, and Louisiana by promoting fire sprinklers from homes to high-rises.
Support chapters in strengthening communication, coordinating member activities, and advancing chapter initiatives, including legislative activities as assigned.
Meet with current and prospective members at their offices and during chapter meetings, conferences, and other regional events.
Maintain effective communications with members and prospective members, highlighting the value of NFSA membership and sharing relevant industry information.
Connect members with NFSA departments, programs, services, training, technical resources, and other available support.
Document member visits, outreach, prospects, and relevant follow-up information accurately and promptly in NFSA’s customer relationship management system (CRM).
Work with the Membership Department to help ensure the CRM is fully operational and provides useful data and information across NFSA departments.
Support the Membership Department with written articles, blog features, member profiles, and stories about projects of interest.
Coordinate with NFSA’s training and education teams to promote, organize, schedule, support, and evaluate NFSA training seminars and programs throughout the South-Central region.
Attend conferences as a speaker, exhibitor, sponsor, or NFSA representative when opportunities exist to educate attendees about the value of fire sprinklers or NFSA membership.
Identify, schedule, and implement opportunities to educate the public, fire service, fire and building code officials, and other regional stakeholders.
Schedule and support the use of the NFSA side-by-side fire sprinkler demonstration trailer throughout the South-Central region, when applicable.
Coordinate with NFSA teammates in other departments to provide regional programs and events as required.
Support the Regional Manager – South-Central in identifying opportunities and developing plans to improve NFSA member and chapter engagement throughout the region.
Support the NFSA Annual Seminar, Area Conferences, and other association-wide events, including marketing support and onsite content creation as assigned.
Create engaging monthly email communications by organizing content, writing articles, designing newsletter layouts, and managing distribution to regional members.
Track assigned activities, deadlines, member follow-up, and regional priorities and provide dependable follow-through.
Perform other duties as assigned.

Requirements

Bachelor’s degree; or an associate degree with relevant experience in membership organizations, customer relationship management systems, or a related area; or an equivalent combination of education and experience.
Strong organizational and time-management skills with consistent attention to detail and follow-through.
Excellent written, verbal, interpersonal, and presentation skills.
Ability to take initiative and support high-level objectives with limited specific direction.
Ability to collaborate effectively with NFSA staff, chapter leaders, members, volunteers, and other regional stakeholders.
Ability to work effectively from a home office and travel extensively 50-75% throughout the South-Central region and nationally as assigned, including occasional overnight and weekend travel.
Valid driver’s license and ability to meet NFSA travel requirements.
Residence within Texas (Metropolitan Area) and ability to travel throughout the South-Central region and familiarity with its business or association community.
Experience working for a membership association, chapter-based organization, nonprofit organization, or member-service operation.
Experience using CRM software to document relationships, maintain member information, and track prospective members.
Experience in or exposure to the fire sprinkler, fire protection, construction, fire service, or life-safety industries.
Experience coordinating training programs, conferences, chapter meetings, or other events.

Skills

Customer relationship management systems
CRM software
Written communication
Verbal communication
Interpersonal skills
Presentation skills
Organizational skills
Time-management skills
Attention to detail
Follow-through
Collaboration
Initiative

Location

Remote
Texas (Metropolitan Area)

Work Type

Full-Time
Exempt

Education Level

Bachelor's degree
Associate degree

Salary/Compensations

$60,000-$80,000

Benefits

Competitive salary
401(k) retirement plan with employer contributions and match
Medical, dental, and vision insurance
Generous paid time off and company-paid holidays
NFSA Branded Automobile Provided for Work Travel
Mobile phone and internet reimbursement
Professional development and continuing education opportunities

About the Company

The National Fire Sprinkler Association (NFSA) is a 120-year-old association and the leading voice of the fire sprinkler industry, dedicated to saving lives and protecting property through fire sprinkler advocacy, technical expertise, and education.
Collaborative, mission-driven culture focused on protecting lives and property