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About the Role
This leadership role is pivotal in shaping Capital on Tap's future by focusing on talent density, organizational design, and fostering a unique culture as the company transitions to an AI-first operating model. You will report directly to the CEO and be a key member of the Leadership Team, with the expectation to take ownership and make an immediate impact.
Responsibilities
- Lead company efforts to attract and land top-tier talent, building our employer brand.
- Drive exceptional performance across teams and ensure A-players are in key roles.
- Help drive organizational efforts to embed AI systems and tools across the business.
- Build and lead People, Talent, and People Ops teams to create the most talent-dense business in the UK.
- Architect the people structure and team design around business outcomes in an AI-first world.
- Steward the company culture and values, ensuring they remain the bedrock of the organization during scaling and technological evolution.
Requirements
- Leadership experience in fast-growing and scaled businesses, with experience running a People/HR function or having it report to you.
- Proven track record of raising talent density: attracting exceptional people, stretching high performers, and exiting underperformers quickly.
- Strong commercial acumen; ability to run People as a business function.
- Strong point of view on maintaining a high-performance culture and strong values in an AI-first organization.
- Some experience outside of the People function (operational, commercial, or general management) is a bonus.
Skills
- Talent Density
- Organizational Design
- Culture & Values Stewardship
- AI Integration
- Employer Branding
- Performance Management
- Talent Acquisition
- Talent Development
Location
- Moorgate (London)
- Brighton
- Cardiff
- Manchester
Work Type
- Hybrid
- Occasional Travel
Experience Level
- Leadership
Benefits
- Private Healthcare including dental and opticians services through Vitality
- Worldwide travel insurance through Vitality
- Access to a women's health platform via Hertility
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
- Salary Sacrifice Pension Scheme up to 7% match
- 28 days holiday (plus bank holidays)
- Annual Learning and Wellbeing Budget
- Enhanced Parental Leave
- Cycle to Work Scheme
- Season Ticket Loan
- 6 free therapy sessions per year
- Dog Friendly Offices
- Free drinks and snacks in offices
About the Company
- Capital on Tap started to address the underserved needs of small businesses, offering a financial platform with a best-in-class business credit card, spend management platform, and savings product.
- The company has grown to over 1,000 employees, processes £20bn in annual card spend, serves over 200,000 customers, and maintains a 4.7-star average on over 17,000 Trustpilot reviews.
- Capital on Tap is a profitable and fast-growing fintech company.
Equal Opportunity
- We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity.
- Join us in creating a space where authenticity thrives, and everyone can do their best work.