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About the Role
IXL Learning is seeking an upbeat, focused, and high-energy individual to join our Inside Sales team in London, England. The role involves driving growth by acquiring new international business and expanding current accounts, while delivering exceptional customer service. You will communicate product features, understand customer needs, and demonstrate how our products can help them succeed.
Responsibilities
- Effectively communicate key product features and benefits to prospective customers through engaging virtual presentations
- Develop a keen understanding of customer needs and values in order to provide personalized assistance throughout the sales process
- Consistently meet sales goals
- Assist with designing and implementing new and creative sales strategies
- Provide exceptional customer service to current and prospective customers
- Gather customer feedback to help improve and enhance product offerings
Requirements
- At least 1 year of experience in customer service, inside sales, or education, preferably within the ed-tech or software industry
- A high level of self-motivation, energy, and drive to succeed
- Demonstrated ability to communicate, present and influence credibly and effectively
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation, and presentation skills
- Excellent verbal (telephone) and written communications skills
- Understanding of web applications
- Ability to accommodate various global time zones is a plus
- Salesforce.com experience is a plus
Skills
- Sales
- Customer Service
- Virtual Presentations
- Sales Strategy
- Customer Feedback
- Communication
- Presentation
- Negotiation
- Listening
- Written Communication
- Verbal Communication
- Web Applications
- Salesforce.com
Location
- London, England
Work Type
- Full-time
- Onsite
Experience Level
- 1+ year experience
Education Level
- Bachelor's degree
About the Company
- IXL Learning is the country's largest EdTech company, reaching millions of learners through diverse products like IXL.com, Rosetta Stone, Wyzant, and Teachers Pay Teachers (TPT).
- Our mission is to create innovative products that make a real, positive difference for learners and educators.
- We foster a culture of collaboration, open exchange of ideas, kindness, respect, passion, tenacity, and authenticity.
- We find immense satisfaction in developing products that impact millions of lives.
Equal Opportunity
- IXL Learning values diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience.
- We promote a work environment where everyone, from any background, can do their best work.
- IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.