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About the Role
The Administrative Coordinator plays a key role in supporting our claims and accounting departments. This position requires someone who is highly organized, comfortable working with numbers, and experienced in handling invoicing, collections, and insurance-related documentation.
Responsibilities
- Process and track invoices related to insurance claims and renovation projects
- Post payments and follow up on outstanding balances
- Communicate with insurance companies, adjusters, and customers regarding claim status and billing
- Answer multi-line phone system, dispatch new losses, and schedule services
- Maintain accurate and up-to-date job files and documentation
- Support team members from all departments
- Ensure compliance with company processes and insurance requirements
Requirements
- 2+ years of Administrative Assistant and Accounts Receivable experience
- Experience in restoration, construction, or insurance claims and/or medical billing (preferred)
- Strong understanding of invoicing, collections, and payment processing
- Proficient in Microsoft Excel, Outlook, Word, and QuickBooks experience a must
- Excellent communication and customer service skills
- Must be able to type 50+wpm
- Strong attention to detail and organizational skills
- Ability to multitask and meet deadlines in a fast-paced environment
- XactAnalysis, Symbility and other Restoration TPA experience a plus!
Skills
- Accounts Receivable
- Invoicing
- Collections
- Payment processing
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Communication
- Customer service
- Typing 50+wpm
- Attention to detail
- Organizational skills
- Multitasking
- Meeting deadlines
- XactAnalysis
- Symbility
Experience Level
- Entry-level
About the Company
- Royal Plus, INC. is a fast-growing restoration company specializing in water mitigation, fire losses, general contracting, and disaster clean-up.
- We work closely with homeowners, insurance carriers, and adjusters to restore properties efficiently and professionally.
Equal Opportunity
- As an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability