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About the Role
The Maintenance Controller maintains continuous surveillance over the airworthiness of the JetBlue aircraft fleet, serving as the primary interface between Technical Operations and Dispatch. This role provides control and direction for all aircraft maintenance concerns, acting as the single point of contact for aircraft status and restrictions.
Responsibilities
- Uses real-time aircraft monitoring applications to proactively resolve in-service discrepancies.
- Serves as the central point of contact for crewmembers, business partners, and all aircraft maintenance-related matters.
- Holds authority and responsibility for supervising and coordinating unscheduled maintenance functions according to JetBlue Airways procedures.
- Acts as the focal point within the System Operations Center (SOC) for all aircraft maintenance items, ensuring bidirectional communication with business unit members as required.
- Provides real-time recovery support and technical advice for out-of-service aircraft, liaising with maintenance, engineering, dispatch, and flight operations to establish recovery plans.
- Maintains constant surveillance of overall line station activity and supports both JetBlue and contract maintenance partners.
- Exercises overall authority over the deferred maintenance process and tracks repair requirements.
- Records all delays, cancellations, and flight interruptions for cities without JetBlue-staffed Aircraft Maintenance Technicians (AMTs).
- Performs other duties as assigned.
Requirements
- High School Diploma or General Education Development (GED) Diploma
- Five (5) years of aircraft maintenance experience
- Five (5) years of experience in heavy transport aircraft
- Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
- Available for occasional overnight travel (10%)
- Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- Must be able to work flexible hours during day and night operations
- Willing to work overtime when operational requirements necessitate
- May require acquisition and maintenance of a United States Customs Clearance, depending on location
- Must pass a pre-employment drug test
- Must be legally eligible to work in the country where the position is located
- Authorization to work in the US is required; this position is not eligible for visa sponsorship
Skills
- Proficient with Microsoft Office suite
- Proficient in the use of digital manuals
- Ability to stay focused and work under pressure
- Excellent written and verbal communication skills
- Strong work ethic
- Previous leadership experience
Location
- Onsite
Work Type
- Full-time
Experience Level
- 5 years of aircraft maintenance experience
- 5 years of experience in heavy transport aircraft
- 2 years of Maintenance Control Experience (Heavy Transport)
Education Level
- High School Diploma or GED
- FAA Airframe and Powerplant Certificate
- Bachelor's degree in Aviation Maintenance Management (Preferred)
Salary/Compensations
- Starting at $117,739.00 per year
Benefits
- Access to healthcare benefits
- 401(k) plan and company match
- Crewmember stock purchase plan
- Short-term and long-term disability coverage
- Basic life insurance
- Free space available travel on JetBlue
About the Company
- JetBlue is committed to its #1 value of safety.
- Crewmembers are expected to exhibit JetBlue values: Safety, Caring, Integrity, Passion, and Fun.
- Crewmembers promote JetBlue’s safety performance metric goals and understand their relation to their duties.
- Crewmembers are responsible for adhering to all applicable laws, regulations, and company policies.
Equal Opportunity
- The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.