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About the Role
Step into the forefront of marketing brilliance as our next Senior Project Manager, where your delivery expertise and structured approach will shape the execution of global brand experiences. In this role, you’ll unlock the power of cutting-edge CRM systems and high-impact campaigns, managing the end-to-end delivery for some of the world’s most recognizable global brands. If you thrive on managing complex, large-scale projects, have a passion for data-driven customer journeys, and possess a deep understanding of premium brand ecosystems, your execution-focused mindset is the missing ingredient in our recipe for success.
Responsibilities
- Leading the end-to-end delivery and implementation of CRM and loyalty programs for premier global brands.
- Executing sophisticated, hyper-personalized client communication campaigns from initial concept to global deployment.
- Managing global client relationships from an operational perspective, serving as a trusted strategic partner to ensure project success.
- Developing comprehensive project scopes, complex timelines, and budgets—ensuring deliverables are met efficiently, profitably, and flawlessly.
- Producing high-impact project status reports and compelling presentations for executive client meetings.
Requirements
- Adaptable, delivery-focused leader with a proven track record of managing projects for large-scale global accounts.
- Proactive in driving initiatives forward, ensuring campaigns regularly surpass client expectations.
- Positive, solution-driven mindset and the agility to navigate the complexities of global matrix organizations.
- Exceptionally organized and can keep the big picture in focus while maintaining meticulous attention to detail.
- 5+ years of Project Management experience within CRM, digital marketing, or an enterprise agency environment.
- Proven experience working with enterprise global brands (experience in the luxury and/or automotive sectors is highly preferred).
- Extensive experience managing key stakeholders across complex, multi-region departments.
- Deep understanding of data-driven workflows, technical projects, and enterprise marketing automation platforms.
- Hands-on experience executing and implementing projects within CRM, web, and/or marketing automation ecosystems.
- The ownership, confidence, and discipline to manage deadlines, estimates, and budgets with precision.
- Exceptional written, verbal, and executive presentation skills in English.
Skills
- CRM
- Digital Marketing
- Project Management
- Data-driven workflows
- Marketing automation platforms
- Salesforce Marketing Cloud
- Adobe Marketing Cloud
- Executive presentation skills
Location
- Global
Work Type
- Full-time
Experience Level
- Senior
About the Company
- MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on.
- In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution.
- Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets.
- WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.
- MAP is part of WPP, the trusted growth partner for the world's leading brands.
- Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
- MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM.
- With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.
- Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
Equal Opportunity
- WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.