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About the Role
As a Sales Associate on the Sherway Gardens Store team, you will help create a welcoming, authentic, and elevated experience for every customer. You will report to Store Management & Key Holders and help bring the Herschel brand to life on the shop floor. This is a part-time, seasonal position to support between October - February.
Responsibilities
- Greet every customer with a warm welcome and authentic energy
- Use product know-how to guide, recommend, and inspire
- Share the stories behind our gear, highlighting features, benefits, and what makes it uniquely Herschel
- Keep the store organized, clean, and fully stocked
- Stay informed on product availability on the floor, in the back, and online
- Assist with receiving and prepping new product deliveries
- Support with restocking, tagging, and sale preparation
- Manage fitting rooms and ensure merchandise is returned, sized, and ready for the next shopper
- Process transactions smoothly using POS and mobile systems
- Continuously learn about new product drops, brand initiatives, and trends
- Participate in store events and team training
Requirements
- An upbeat, friendly energy with a genuine, authentic approach
- A natural relationship-builder who celebrates individuality and diversity
- A team player who collaborates, listens, and shares ideas
- Ability to confidently navigate customer concerns and turn them into positive experiences
- Strong communication skills to highlight product features and benefits
- Flexibility to work weekends, evenings, holidays, and special events
- A growth mindset, open to feedback and eager to learn
- Driven by results and motivated to help the team succeed
- Availability for opening and closing shifts at least three times per week
- Availability on at least one full weekend day
Skills
- Product knowledge
- Customer service
- Sales
- Communication
- Teamwork
- Problem-solving
- Adaptability
- POS systems
- Mobile systems
Location
- Sherway Gardens
Work Type
- Part-time
- Seasonal
- In-store
Experience Level
- Depending on experience
Salary/Compensations
- $17.95 - $18.30 per hour
About the Company
- Herschel Supply makes quality products for a lifetime of better journeys.
- Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by a signature warranty.
- Since 2009, the company has been innovating, growing its community, and heading on new journeys.
- The company's mission is to inspire others to take leaps and put themselves out there.
- Herschel Supply aims to help customers pack their future with possibilities.
Equal Opportunity
- We’re committed to creating a workspace that is safe, secure, inclusive and enjoyable for all.
- We aim to empower everyone to share their individual voices and experiences.
- We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
- Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees’ age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.
- Herschel Supply welcomes and encourages applications from people with disabilities.
- Accommodations are available upon request throughout the interview process.