Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Assistant Manager role.

Rezi rewrites your resume against Greene King's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Assistant Manager posting at Greene King — free, in seconds.

About the Role

As Assistant Manager, you'll play a key role in the day-to-day running of The Pavilion, helping to create a pub that delivers great service, great food and great experiences every time. This is a great opportunity for someone who wants to take the next step in their hospitality career, gain more responsibility and make a real impact within a busy pub.

Responsibilities

Support the General Manager with the day-to-day running of the pub.
Take ownership of shifts and confidently lead the team in the GM's absence.
Lead, coach and develop the team, helping people perform at their best.
Maintain consistently high standards across service, food, cleanliness and customer experience.
Make sure the pub is ready to deliver during busy services, sporting events and key trading periods.
Help drive sales and maximise opportunities across food, drinks, sport and events.
Build strong relationships with customers and create an atmosphere that keeps people coming back.
Ensure the team understands what's expected and delivers against our brand and operational standards.
Support with stock, rotas, cash management and other day-to-day operational tasks.
Work closely with the kitchen team to ensure great communication between front and back of house.
Help maintain high standards of health & safety, licensing and compliance.
Get involved in QPR home matchdays and other major sporting occasions, ensuring the team is prepared for increased trade.
Bring fresh ideas and energy to help grow the business.
Act as a positive role model and help create a team culture where people feel supported, valued and motivated.

Requirements

Previous experience as an Assistant Manager, Supervisor, Team Leader or similar.
Experience working in a busy pub, restaurant, bar or high-volume hospitality environment.
Confident leading a team and taking ownership of a shift.
Strong communication skills and knows how to get the best from people.
Takes pride in delivering excellent customer service.
Commercially aware and understands how great service can drive sales and repeat business.
Can stay calm, organised and hands-on when the pub gets busy.
Comfortable managing busy sporting occasions and large customer volumes.
Good understanding of health & safety, licensing and operational standards.
Works well with both front and back of house teams.
Proactive, energetic and isn't afraid to get stuck in.
Genuine passion for hospitality and creating great customer experiences.
Wants to continue developing their career and progress with Greene King.

Skills

Leadership
Team Management
Customer Service
Communication
Commercial Awareness
Operational Management
Health & Safety
Licensing Compliance

Location

Shepherds Bush

Work Type

Full-time

Experience Level

Assistant Manager
Supervisor
Team Leader

Salary/Compensations

£31,000 - £37,250 + Bonus

Benefits

Career development opportunities across Greene King
Training and development at every level, including apprenticeships
33% employee discount and 15% discount for loved ones across Greene King brands
50% employee and 25% loved ones discount at Greene King Inns and hotels
Employee Assistance Programme supporting mental health, wellbeing and financial/legal advice
Enhanced family-friendly maternity and paternity policies
Menopause Friendly Employer
Refer a Friend scheme – earn up to £1,500
Wagestream – access to your pay as you earn
Retail discounts, including up to 30% at Superdrug and Three Mobile

About the Company

The Pavilion is a historic pub built in 1861, evolved over the years but maintaining its heart of great food, sport, and hospitality.
Today, it's a large, food-led pub with a fantastic location, a spacious conservatory, and a covered outdoor area, known for coming alive during Queens Park Rangers home games.
Food is central to their offerings, with a passion for serving dishes that bring people together and delivering an experience that ensures customer return.
It's also a destination for live sport, showing various matches throughout the year, and hosts events and functions.

Equal Opportunity

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.