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About the Role
As a Cover Keeper at Chessington World of Adventures Resort, you will provide support across all sections of the zoo as and when required. The role primarily focuses on the bird section, making an interest in birds and aviculture highly desirable. You will ensure high husbandry standards, including food preparation, enclosure cleaning, and enrichment, while also engaging in guest-facing activities like animal talks and demonstrations. A passion for great customer service is essential.
Responsibilities
- Ensure all husbandry standards are kept at the highest level, including food preparation and delivery, enclosure cleaning, provision of enrichment, and enclosure furnishing.
- Engage in guest-facing activities such as delivering animal talks, participating in animal demonstrations, or hosting VIP experiences.
- Work closely with Senior Keepers and Supervisors across the zoo, as well as resort-wide departments, to support the delivery of the Zoo Operation.
- Support all areas within the zoo to benefit personal development.
- Ensure the health and safety of yourself, colleagues, and guests.
- Develop a personal training program in conjunction with your Head of Section.
Requirements
- Practical experience with a wide range of species is preferred.
- Excellent communication skills, including demonstrable public speaking ability.
- Ability to stay focused and in control under pressure.
- Excellent time management and good organization skills are essential.
- Adaptability, flexibility, and willingness to swap routines at short notice to meet the needs of changing circumstances.
- A quick learner: ability to pick up new skills rapidly and get to grips with standard processes efficiently.
- Basic computer literacy.
Skills
- Aviculture
- Husbandry
- Customer service
- Public speaking
- Time management
- Organization
- Adaptability
- Flexibility
- Learning agility
- Computer literacy
Location
- Chessington
Work Type
- Full-time
- Flexible pattern across 5 days out of 7, including weekends and bank holidays
Education Level
- DMZAA qualification or equivalent
Salary/Compensations
- GBP £27,000.00/Yr.
Benefits
- 25% discount in retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - free tickets to all Merlin attractions worldwide for you, your family, and friends annually
- Enjoy the Ride Pass – Merlin Annual Pass (Gold Edition) for you and 5 others
- X2 volunteer days a year
- Discounted rates at Merlin hotels worldwide
- Employee pricing up to 55% off cinema tickets
About the Company
- At Chessington, our adventurers don’t just visit a zoo, they enter a living, breathing environment where every habitat is designed to inspire, educate and protect.
- Since we’re big on conservation, education and research, you’ll have a big part to play in that too.