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About the Role
We are establishing a new Internal Controls Function to strengthen first-line accountability and provide independent second-line assurance over key financial, operational and regulatory controls. The Controls Business Partner will play a critical role in supporting business areas in their interaction with the outsourced Controls Testing Services provider, ensuring effective engagement, high-quality inputs, and tangible control improvements.
Responsibilities
- Act as the primary point of contact for assigned business areas.
- Support business stakeholders in understanding their responsibilities within the controls testing lifecycle.
- Facilitate effective communication between business areas and the outsourced testing provider.
- Maintain the controls library in the risk management system.
- Coordinate and secure required inputs from business areas for controls testing.
- Ensure timely and accurate responses to requests from the outsourced provider.
- Track progress of testing activities across assigned business areas and escalate delays or issues.
- Provide practical guidance to business areas on strengthening control design and operation.
- Translate findings and insights from testing into actionable recommendations.
- Support business areas in embedding sustainable remediation actions.
- Support the review of testing performed by the outsourced provider.
- Highlight potential quality concerns and escalate to the Controls Governance Manager.
- Assist in thematic reviews and identification of recurring control issues.
- Build strong, trusted relationships with key stakeholders across assigned business areas.
- Act as a credible second-line partner, balancing support with appropriate challenge.
- Promote awareness of controls best practice and regulatory expectations.
- Contribute to the development of reporting on control effectiveness, issues and remediation progress.
- Provide insights on themes, trends and emerging risks within assigned business areas.
- Support preparation of materials for governance forums.
- Identify opportunities to improve controls processes, documentation and testing readiness.
- Support initiatives to enhance the effectiveness of the Internal Controls Function.
- Promote consistency in control documentation and practices across the organisation.
Requirements
- Understanding of internal control frameworks, risk management and assurance practices.
- Experience in insurance, financial services, or a similarly regulated environment.
- Familiarity with regulatory expectations (e.g. PRA/FCA, Solvency II or equivalent) is advantageous.
- Strong interpersonal skills with the ability to engage effectively across business functions.
- Ability to build trusted relationships and influence stakeholders.
- Clear and concise written and verbal communication skills.
- Ability to translate technical controls concepts into practical business language.
- Strong organisational skills with the ability to manage multiple priorities.
- High level of attention to detail in reviewing documentation and evidence.
- Team player with the ability to work collaboratively across functions.
- Willingness to support colleagues and contribute to team objectives.
- Proactive and solution-oriented mindset.
- Comfortable working in a developing function with evolving processes.
- Committed to continuous improvement and learning.
- Strong sense of accountability and ownership.
Skills
- Stakeholder Management
- Communication Skills
- Attention to Detail
- Collaboration
Location
- Flexible
Salary/Compensations
- Up to $119,000 per year plus discretionary annual bonus