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About the Role

The Manager, Talent Development supports Indigo’s talent strategy by leading the execution, administration, and continuous improvement of talent management, leadership development, succession planning, career development, and employee engagement programs. This role helps build organizational capability by implementing scalable talent practices that strengthen leadership effectiveness, support employee growth, improve engagement, and develop readiness for future business needs.

Responsibilities

Manage the execution and continuous improvement of enterprise talent processes, including performance enablement, talent reviews, succession planning, critical-role identification, high-potential development, and career development.
Support the annual talent cycle, establishing clear plans, timelines, communications, governance, and stakeholder accountabilities.
Support leadership development programs that build required capabilities and reinforce the organization’s leadership competency model.
Partner with HR Business Partners, the Director of Talent Development, and business leaders to identify talent and leadership priorities and translate them into practical, scalable development solutions.
Analyze talent, succession, and engagement data to identify organizational risks, capability gaps, and development priorities, and provide actionable recommendations.
Strengthen succession readiness by maintaining accurate talent profiles, monitoring development actions, and tracking movement in the readiness of successors for critical roles.
Develop tools, resources, and communications that equip leaders to assess talent, provide meaningful feedback, and conduct effective career and development conversations.
Lead the implementation and adoption of new or updated talent practices, ensuring leaders and employees understand the purpose of the change and their role in applying it.
Establish measures of success for talent and leadership initiatives, evaluate participation and impact, and use findings to improve program effectiveness.
Manage relationships with external vendors and partners, ensuring solutions meet business requirements, remain within budget, and deliver the intended value.
Lead cross-functional talent development projects, creating alignment among stakeholders and ensuring milestones, risks, decisions, and deliverables are effectively managed.
Partner with the Director of Talent Development to translate Indigo’s enterprise talent strategy into annual priorities, implementation plans, and measurable outcomes.

Requirements

5-7 years of progressive experience in talent management, leadership development, organizational development, employee engagement, HR, or a related field.
Experience supporting enterprise talent processes such as performance management, succession planning, talent reviews, leadership development, and career development.
Demonstrated experience managing complex projects and multiple stakeholders.
Data-driven mindset with the ability to turn insights into action and drive measurable outcomes.
Full alignment with Indigo values as reflected in the Guiding Principles statements.
A passion for Indigo’s mission.

Skills

Talent management
Leadership development
Organizational development
Employee engagement
HR
Performance management
Succession planning
Talent reviews
Career development
Project management
Data analysis
AI tools

Location

Remote

Work Type

Permanent
Full-Time

Experience Level

5-7 years

Education Level

University degree in Human Resources, Business, Organizational Development, Education, or a related field.
Certified coach, facilitation certification, or related professional designation would be considered an asset.

Salary/Compensations

CAD 100000 - CAD 125000 - yearly

About the Company

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.
We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us.
Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
Our Mission is to inspire reading and enrich the lives of booklovers.
We believe in the power of people and their stories.
We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive.
Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Equal Opportunity

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.
We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities.
If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].