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About the Role
Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place to enable the successful relocation of families to permanent housing.
Responsibilities
- Utilize the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) to complete family intake assessments, service plans, housing plans, next step conferences/transfers, incident reports, and progress notes.
- Review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, and Department of Homeless Services using the DHS CARES system.
- Ensure all information in the DHS CARES system is updated in a timely fashion as required by DHS.
- Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services to enhance their transition to permanent housing.
- Coordinate services to stabilize the family unit, address substance abuse issues, or improve life skills for successful transition to permanent housing.
- Assess and identify client needs, formulate service plans, monitor and document progress, and document all significant interactions.
- Develop and maintain helping relationships with families to assist them in making the most of their residency and achieving service goals.
- Provide individual counseling and crisis intervention services to stabilize families and minimize the impact of displacement.
- Maintain familiarity with program resources and refer families to appropriate off-site and on-site resources.
- Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency.
- Coordinate client services provided by other social services staff to ensure timely and appropriate service delivery.
- Facilitate effective communication among staff, ensuring timely and accurate transfer of relevant information to administrative staff.
- Perform other duties and special projects as assigned, including serving on-call.
- Assist in transferring clients in and out of the program.
- Facilitate communication with other staff in an interdisciplinary context.
- Participate in staff meetings and contribute to policy and procedure development.
- Participate in training and staff-development activities to acquire and maintain necessary skills.
Requirements
- Bachelor’s degree preferred with a minimum of one year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services.
- Associate degree with a minimum of two years of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services.
- Experience facilitating groups for homeless adults.
- Specialized knowledge of substance abuse issues and treatment.
- Specialized knowledge of family dynamics treatment.
- May be required to work long hours and a varied schedule.
- Must be able to travel throughout various locations in the New York City area.
- Ability to perform tasks in environments with climatic issues of temperature variance and ventilation.
- Ability to lift and move objects weighing up to 30 pounds several times a week.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
- Bilingual language ability highly desirable.
- Excellent written communication skills.
- Excellent verbal communication skills.
- Excellent interpersonal skills.
- Computer literate in Microsoft-Office.
Location
- New York City area
Work Type
- Full-time
Experience Level
- 1+ year experience (with Bachelor's degree)
- 2+ years experience (with Associate degree)
Education Level
- Bachelor's degree preferred
- Associate degree considered
About the Company
- The Children's Rescue Fund's core purpose is to serve individuals and families experiencing homelessness with critical services, empowering them to become independent.
- We support people on their journey to become self-sufficient, motivated, and productive in obtaining permanent housing.
- Our core purpose is to effectively assess, support and ensure sustainable permanent housing transition for individuals and families experiencing homelessness.
- Our aim is to protect the health and safety of our clients by partnering with community resources as part of a continuum of care to meet the individual and family's medical, educational, and employment needs.
Equal Opportunity
- Children’s Rescue Fund is an Equal Opportunity Employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.