Scheduling Coordinator - Cardio Thoracic Surgeons - Poughkeepsie, NY
Nuvance Health Med Practice PC · NY, US
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About the Role
The Scheduling Coordinator provides scheduling support for physicians, advanced practice providers, and diagnostic imaging appointments. This individual is responsible for scheduling pre-procedure, procedure, and post-procedure appointments in clinic and hospital settings, including registration, co-pays, eligibility checks, check-in/out, call handling, and appointment rescheduling.
Responsibilities
- Schedules inpatient and outpatient diagnostic imaging and cardiac specific appointments, performing prior authorizations.
- Schedules all clinic patients, obtains records, and confirms chart completion prior to appointments.
- Coordinates retrieval of outside imaging and/or records needed for clinic patients.
- Facilitates clinic flow by making calls, scheduling last-minute tests, and assisting providers.
- Supports the design and implementation of solutions for identified trends or problem areas.
- Collaborates with other departments to streamline patient pre-procedure schedules.
- Ensures medical records are compliant with HIPAA, Federal/State regulations, and corporate compliance standards.
- Completes booking sheets for outpatient procedures and faxes/emails/scans them to the cardiac catheterization lab.
- Reconciles correspondence and medical records with charts, scanning all documentation according to workflow and office protocols.
- Complies with all Nuvance Health, HVCP, and affiliate policies, and applicable law and regulation.
- Maintains contemporary professional knowledge and education.
- Maintains and models Nuvance Health Values.
- Demonstrates regular, reliable, and predictable attendance.
- Performs other duties as required.
Requirements
- Excellent communication skills.
- Attention to detail.
- Ability to work with minimal supervision.
Skills
- Scheduling
- Registration
- Co-pay collection
- Eligibility verification
- Check-in/Check-out
- Answering calls
- Voicemail management
- Scanning documents
- Rescheduling appointments
- Monitoring scheduling pools, referrals, and queues
- HIPAA compliance
- Medical record management
- Communication skills
- Attention to detail
Location
- Poughkeepsie, NY
Work Type
- Full Time
Salary/Compensations
- $18.13 - $34.50 Hourly
About the Company
- Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
- Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities.
- Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.