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About the Role

Girl Scouts of the USA (GSUSA) is seeking a Senior Director, Internal and Stakeholder Communications to drive clarity, alignment, and trust across its workforce and key stakeholders. This role is crucial for stewarding brand reputation, building relationships, and amplifying the voice of Girl Scouts through strategic storytelling, operating as a central communications integrator for high-impact, cross-functional initiatives.

Responsibilities

Provide strategic communications leadership and project oversight for enterprise initiatives.
Lead stakeholder mapping and communications strategy from inception through execution.
Ensure the right leaders are engaged at the right moments for input and decision-making.
Anticipate issues, scenario-plan, and elevate risks before they escalate.
Coordinate communications timelines and outputs across teams.
Elevate critical matters to EMT as appropriate.
Act as a central project manager for complex, sensitive communications.
Serve as a strategic partner on internal governance communications.
Ensure GSUSA staff are informed early and clearly on major decisions.
Strengthen internal cascades so staff are aligned with Council CEOs.
Drive quarterly alignment and review of internal governance communications.
Ensure communications to employees are thoughtful, strategic, and set the right tone.
Support Communications team members on thought leadership, including weekly email communication from the CEO.
Partner with Talent & Culture team members to roll out business updates and reminders.
Manage organization-wide Town Hall meetings, developing agendas and acting as project lead.
Review documents and provide feedback on long-form content published by the organization.
Design and oversee a consistent process for evaluating inbound requests such as thought leadership and conference opportunities.
Develop evaluation rubrics and decision frameworks.
Create templates and repositories to streamline responses.
Recommend clear next steps aligned with strategy and capacity.
Serve as a strategic partner for proactive planning and future-state mapping.
Manage a comprehensive and cross-functional communications calendar.
Balance long-term strategic initiatives with reactive demands.
Track enterprise priorities and upcoming deliverables.
Help optimize how leadership time and communications resources are deployed across the Movement.

Requirements

Bachelor’s degree or equivalent experience.
10+ years of progressive experience in internal, corporate, or stakeholder communications.
Demonstrated success leading communications for complex, matrixed organizations.
Experience advising senior executives on sensitive issues.
Exceptional judgment, discretion, and stakeholder management skills.
Strong project management instincts paired with strategic communications expertise.
Ability to translate strategy into clear, human-centered communications.
Comfort operating in ambiguity and building structure where none exists.

Skills

Strategic thinker
Strong project manager
Proactive, anticipatory communicator
Collaborative relationship builder
Skilled storyteller and narrative shaper
Calm under pressure
Office 365 or similar suites
PowerPoint or similar presentation software
Microsoft Excel or similar software

Location

New York City

Work Type

Hybrid
Full-time

Experience Level

10+ years of progressive experience

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

$109,000 - $180,000

Benefits

20+ days of paid time off
2 floating holidays
9 workplace holidays
Paid holiday year-end office closure
Medical and Behavioral Health Coverage
Dental and vision coverage
Health Savings Accounts (HSAs)
Flexible Spending Accounts (FSAs)
Company-paid life insurance
Flexible work arrangements
12 weeks of paid parental leave
401(K) with company match
Sick leave
Short- and Long-Term Disability
Health and Wellness Classes and Activities
Access to Employee Engagement Groups

About the Company

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development.
Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in various fields.
GSUSA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place.
Girl Scouts learn the power of friendship, connection, and teamwork.
Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers.
The GSUSA team centers, supports, and inspires girls, working with 111 local councils across the country and USA Girl Scouts Overseas.
Corporate Affairs is vital to the Girl Scout Movement’s success in delivering on its mission by stewarding brand reputation and relevancy, building engaging relationships and loyalty among internal and external audiences and amplifying the voice of today’s Girl Scouts through strategic storytelling.
The department is responsible for delivering on these goals through external/internal communications, media relations, cultural assets, government affairs, public policy, and advocacy.

Equal Opportunity

GSUSA is an equal employment opportunity employer.