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About the Role
WPP Enterprise Solutions seeks a leader to unify its partner alliance program, ensuring a cohesive client and partner experience across all regions and specialty companies. This role acts as a chief of staff for the Alliances function, focusing on operational consistency and presenting WPP as a single entity.
Responsibilities
- Own the Alliances operating cadence across all nine partner alliances and the Industry & Partner Solutions Commercialization function, including leadership meetings, steering committees, and internal QBRs.
- Manage pipeline data quality and reporting in Salesforce, ensuring visibility and trustworthiness across a matrixed structure.
- Build and lead a small team of direct and dotted-line resources.
- Develop and own the standard operating model for alliance leads, regional leads, and specialty company resources.
- Define and operate new-business handoff points between partners, regions, and delivery teams.
- Coordinate Specialty Company resources and Partner Marketing Leads to ensure a unified operating rhythm and client-facing narrative.
- Manage the training and certification calendar across all alliances.
- Identify and resolve operational friction within the alliance structure.
- Act as the connective layer between Regional Cross-Alliance Leads and partner-specific regional resources.
- Define global processes and regional variants for the operating model.
- Build and maintain regional relationships to ensure data consistency.
- Represent regional and specialty-company context in leadership planning.
Requirements
- Seven or more years combining program or business operations, chief-of-staff work, and cross-functional coordination, ideally supporting a senior executive or a matrixed function within professional services, technology, agency, or consulting.
- Demonstrated ability to drive consistency and accountability across a matrixed structure of direct reports, dotted-line resources, and third-party or specialty-company partners without formal authority.
- Hands-on fluency with Salesforce, or an equivalent CRM, for pipeline and reporting, including defining data standards, auditing quality, and building reliable reports.
- Demonstrated experience running executive-facing cadences and materials (internal QBRs, steering committees, leadership reviews) end-to-end.
- Comfort working across a global, matrixed organization, including coordinating with teams in multiple regions.
- Strong written and visual communication skills.
Skills
- Salesforce
- CRM
- Program Management
- Business Operations
- Chief of Staff
- Cross-functional Coordination
- Executive Support
- Data Analysis
- Reporting
- Communication (Written and Visual)
Location
- Global
Work Type
- Full-time
Experience Level
- 7+ years
Salary/Compensations
- $60,000—$140,000 USD
Benefits
- Competitive benefits package
About the Company
- WPP Enterprise Solutions designs, builds, and operates growth systems for businesses, leading clients in transformation and modernization with 12,000 experts globally.
- WPP is a trusted growth partner for leading brands, using talent, data, and partnerships to help clients navigate change and deliver transformational growth.
Equal Opportunity
- WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.