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About the Role
The Manager of Education & Workforce Pathways will be responsible for the day-to-day management, implementation, and continuous improvement of workforce development and education pathways programs designed to expand economic mobility and post-secondary access for underserved youth. This role translates program goals into effective execution by managing implementation plans, partner relationships, performance tracking, grant deliverables, budgets, and timelines.
Responsibilities
- Manage day-to-day implementation of workforce development and education pathways programs serving primarily high school-aged youth.
- Translate program strategy and goals into clear implementation plans, timelines, milestones, budgets, and deliverables.
- Manage programs against grant requirements, performance goals, budgets, and quality standards.
- Recommend and implement improvements to program processes and delivery based on participant, partner, and program data.
- Manage and strengthen relationships with NYC Public Schools, CBOs, corporate partners, volunteers, and other workforce development stakeholders.
- Serve as a primary point of contact for assigned partners, ensuring clear expectations, consistent communication, and accountability.
- Coordinate cross-functional work and influence colleagues and partners without formal authority to keep implementation on track.
- Support the development and execution of partnerships that create meaningful opportunities for career exploration, mentorship, workforce development, and post-secondary access.
- Establish and maintain systems to track program implementation, enrollment, attendance, partner performance, outcomes, budgets, and grant deliverables.
- Monitor and interpret program data to identify challenges, inform adjustments, and support continuous improvement.
- Manage program logistics, documentation, communications, and reporting to ensure consistent timely, and high-quality execution.
- Develop grant reports, funder updates, and program summaries that clearly communicate progress, outcomes, and impact.
- Anticipate operational needs, resolve issues proactively, and surface insights and recommendations to the Senior Director to inform program strategy and future planning.
Requirements
- Bachelor's degree in Education, Youth Development, Social Sciences, or a related field.
- At least 3 years of progressively responsible experience managing youth-serving, workforce development, education, or related programs.
- Experience working with high school-aged youth is ideal.
- Demonstrated success managing complex programs across multiple partners, timelines, budgets, and deliverables.
- Strong experience managing grant deliverables, compliance requirements, budgets, and performance reporting.
- Experience with culturally responsive program models focused on career exploration, mentorship, internships, career readiness, or other workforce pathway models.
- Proven ability to build and manage relationships with workforce development networks, CBOs serving high school students, corporate CSR teams, and other external stakeholders.
- Demonstrated ability to manage cross-functional work and influence outcomes without formal authority.
- Knowledge of NYC’s education, workforce development, and postsecondary landscape.
- Excellent written and verbal communication skills, including experience preparing reports and updates for funders and senior stakeholders.
- Highly organized, self-directed, proactive, and resourceful, with strong judgment and the ability to manage competing priorities.
- Willingness to travel across NYC’s five boroughs as needed.
- Commitment to United Way of New York City’s mission and advancing equity for NYC communities.
Skills
- Planning and Project Management
- Relationship Oriented
- Effective & Engaging Communicator
- Strategic Community Collaborator
- Data Collection and Use
- Bilingual (English / Spanish) or multilingual strongly preferred.
Location
- New York City
Work Type
- Hybrid/In-Person
Experience Level
- 3+ years of experience
Education Level
- Bachelor's degree required
- Master's degree preferred
About the Company
- United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility.
- UWNYC strives to meet today’s most urgent needs while building transformative solutions for tomorrow, aiming for health, opportunity, and prosperity for all New Yorkers.
- As part of the United Way Worldwide system, UWNYC believes all New Yorkers deserve to thrive and envisions a future where everyone has the resources for long, healthy lives in flourishing and resilient neighborhoods.
- UWNYC values collaboration, compassion, integrity, accountability, and superior performance.
- UWNYC’s education work utilizes a place-based model, partnering directly with neighborhoods, schools, and families to design solutions informed by local knowledge, community priorities, and the lived experiences of students.
Equal Opportunity
- United Way of New York City is an Equal Employment Opportunity Employer