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About the Role

West Monroe is seeking a Manager to join their NetSuite team within the Technology & Experience Practice. This role requires expertise in deploying NetSuite SaaS solutions, deep knowledge of end-to-end business processes, and a proven track record leading complex NetSuite transformation programs. The ideal candidate will combine ERP consulting expertise with a passion for leveraging AI-enabled tools, automation, and analytics to improve project delivery, accelerate business outcomes, and enhance team productivity.

Responsibilities

Lead NetSuite implementation, optimization, and transformation engagements for middle-market and upper middle-market clients.
Serve as the primary delivery lead, managing client relationships, project governance, scope, budget, risks, and overall engagement success.
Develop implementation strategies, solution architectures, and roadmaps aligned to client business objectives.
Leverage AI-powered tools, automation technologies, and data-driven insights to improve project delivery, documentation, testing, reporting, and operational efficiency.
Provide functional leadership across NetSuite business processes and SaaS modules, including Financial Management, OneWorld, Advanced Revenue Management, SuiteBilling, CRM, Procurement, Inventory, Manufacturing, WMS, and SuiteAnalytics.
Conduct ERP assessments, fit-gap analyses, software selections, NetSuite readiness evaluations, and technology due diligence efforts.
Oversee quality assurance reviews of project deliverables, configurations, integrations, and solution designs.
Develop methodologies, accelerators, AI-enabled delivery assets, and best practices that improve efficiency and consistency across the practice.
Support business development efforts through opportunity identification, proposal development, solution scoping, and partner relationship management.
Mentor, coach, and develop consultants while actively participating in recruiting, hiring, and talent development initiatives.

Requirements

Bachelor's degree; equivalent experience considered.
7+ years of experience in a professional services role.
6+ years of ERP implementation and business transformation experience, including hands-on NetSuite configuration, administration, or solution delivery experience.
Strong experience implementing, configuring, and optimizing NetSuite SaaS solutions across multiple functional areas, including Financial Management, OneWorld, CRM, Procurement, Inventory Management, Order Management, and SuiteAnalytics.
Demonstrated expertise with advanced NetSuite modules such as Advanced Revenue Management (ARM), SuiteBilling, Advanced Financials, SuiteProjects/OpenAir, Warehouse Management System (WMS), Demand Planning, and Manufacturing, including requirements gathering, solution design, configuration, testing, and user adoption.
Experience with NetSuite integrations, SuiteCloud capabilities, customizations, workflows, reporting, and third-party ecosystem applications.
Experience advising clients on SaaS ERP best practices, business process transformation, and maximizing the value of native NetSuite capabilities while minimizing unnecessary customization.
Demonstrated experience utilizing AI-powered technologies, automation tools, and generative AI platforms (e.g., Microsoft Copilot, ChatGPT, Gemini, or similar tools) to improve project delivery, business processes, and client outcomes.
Proven success leading multiple NetSuite implementation projects, including project planning, scope management, budgeting, stakeholder management, issue resolution, and risk mitigation.
Prior people leadership experience with a passion for coaching, mentoring, and developing team members.
Strong analytical, executive communication, and client relationship management skills; experience supporting M&A-related technology initiatives or ERP transformations is preferred.
Ability to travel up to 30%.
Must be eligible to work in the US without sponsorship now or in the future.

Skills

NetSuite implementation
NetSuite optimization
NetSuite transformation
ERP consulting
AI-enabled tools
Automation
Analytics
Project delivery
Business process transformation
Financial Management
OneWorld
Advanced Revenue Management (ARM)
SuiteBilling
CRM
Procurement
Inventory Management
Order Management
SuiteAnalytics
ERP assessments
Fit-gap analyses
Software selections
NetSuite readiness evaluations
Technology due diligence
Quality assurance
Methodology development
Accelerator development
Best practices development
Business development
Proposal development
Solution scoping
Partner relationship management
Mentoring
Coaching
Talent development
Recruiting
Hiring
NetSuite configuration
NetSuite administration
NetSuite solution delivery
Advanced NetSuite modules
SuiteProjects/OpenAir
Warehouse Management System (WMS)
Demand Planning
Manufacturing
Requirements gathering
Solution design
User adoption
NetSuite integrations
SuiteCloud capabilities
Customizations
Workflows
Reporting
Third-party ecosystem applications
SaaS ERP best practices
Maximizing native NetSuite capabilities
Minimizing customization
AI-powered technologies
Automation tools
Generative AI platforms (e.g., Microsoft Copilot, ChatGPT, Gemini)
Project planning
Scope management
Budgeting
Stakeholder management
Issue resolution
Risk mitigation
People leadership
Analytical skills
Executive communication
Client relationship management
M&A-related technology initiatives

Location

Seattle
Washington, D.C.
Los Angeles
New York City
San Francisco
Remote

Work Type

Full-time
Hybrid

Experience Level

Manager
7+ years of experience in a professional services role
6+ years of ERP implementation and business transformation experience
Hands-on NetSuite configuration, administration, or solution delivery experience
Prior people leadership experience

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

Seattle or Washington, D.C.: $154,400—$181,500 USD
Los Angeles: $161,700—$190,200 USD
New York City or San Francisco: $169,100—$198,800 USD
A location not listed above: $147,000—$172,900 USD

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays
Ten weeks of paid parental leave

About the Company

West Monroe is a global business and technology consulting firm passionate about creating measurable value for their clients and delivering real-world solutions.
They focus on the combination of business and technology, applying technology to solve challenges and achieve lasting value.
Collaboration is a daily action at West Monroe, working with clients to turn vision into clear action with lasting impact.

Equal Opportunity

West Monroe is an Equal Employment Opportunity Employer.
They believe in treating each employee and applicant for employment fairly and with dignity.
Employment decisions are based on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
Information on diversity, equity and inclusion at West Monroe can be found at www.westmonroe.com/inclusion.
Reasonable accommodation to participate in the recruiting process can be requested by emailing recruiting@westmonroe.com.