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About the Role
Organize the day-to-day work of a small Building Services Porter team, set clear standards, manage rotas and support performance, while also working alongside the team when operational demands require it. From checking building issues and coordinating contractors to preparing spaces and providing first-line AV support for events, you will be visible, approachable and ready to help keep services running smoothly. Your contribution will be central to the experience of colleagues, visitors, contractors, venue clients and event delegates. You will help ensure that Burlington House is safe, well maintained and professionally presented, applying sound health and safety knowledge, practical judgement and calm prioritisation. Build positive working relationships across Hospitality, Reception, Technology and Estates so that daily operations and events are coordinated effectively.
Responsibilities
- Supervise and work alongside the team: organize rotas and workloads, provide clear daily direction, monitor standards, support development and address issues promptly and fairly.
- Coordinate maintenance and resolve problems: plan preventative maintenance, log and prioritize defects, track actions and escalate issues appropriately to maintain a reliable building service.
- Help deliver excellent events: work closely with the Hospitality team to coordinate room set-ups, reception cover and first-line AV support, responding calmly when requirements change.
- Maintain operational cover: participate in the out-of-hours keyholder rota, respond to building incidents and support emergency access or evacuation procedures when required.
Requirements
- Hands-on supervisory capability: experience organizing and supervising the day-to-day work of a small operational team, setting clear standards and priorities, and working alongside colleagues when needed.
- Building services or facilities experience: practical experience in building services, facilities management or a comparable operational environment, with an understanding of maintenance, defects, contractors and service delivery.
- Health and safety knowledge: the ability to apply risk assessments, COSHH, fire safety and safe-working requirements in practice, and to maintain accurate compliance records.
- Strong people management skills: the ability to support a small operational team to work effectively together by setting clear expectations, coaching and developing colleagues, fostering positive behaviours and a collaborative culture, and providing timely, constructive support to help colleagues succeed.
- Organisation and sound judgement: the ability to balance competing operational demands, prioritise according to risk and service need, and remain calm and decisive when plans change or unexpected situations occur.
- Clear communication and relationship-building: the ability to brief the team effectively and work positively with colleagues, contractors, suppliers and event stakeholders.
Skills
- AV support
- Risk assessments
- COSHH
- Fire safety
- People management
- Communication
- Relationship-building
Location
- London
- Cambridge
Work Type
- Full-time
- Site-based
- Flexible working options
Experience Level
- Experienced facilities or building services supervisor
- Strong transferable experience from another operational setting
Salary/Compensations
- 43,800.00 GBP Annual
Benefits
- London weighting allowance
- Lunch allowance
- 26 days paid holiday per annum
- 35-hour working week with flexible options
- Access to private medical (optional)
- Enhanced maternity and paternity leave
- Paid volunteering days
- Pension plan with up to 12% employer contributions
About the Company
- Keep an iconic London venue safe, welcoming and ready for every working day and event.
- Circa: Salary - Salary Plan, 43,800.00 GBP Annual
- We are looking for a practical, people-focused Building Services Supervisor to join us at Burlington House, the Royal Society of Chemistry’s historic home in the heart of London.
- This is a varied, hands-on supervisory role.
- This is a full-time, site-based role at our London office, with occasional travel to our Cambridge office.
- Our building and events programme requires flexible cover: working times will vary within the team’s operating window of 8:00am to 10:30pm, including early starts, late finishes, participation in an out-of-hours keyholder rota and occasional weekend cover.
- This opportunity could suit an experienced facilities or building services supervisor, or someone with strong transferable experience from another operational setting, who enjoys combining practical delivery with responsibility for a small team.
- If you can organise people and priorities, uphold safe working practices and provide a responsive service, we would welcome your application.
- The salary for this role is up to £43,800 per annum, with offers made in line with relevant skills and experience
- At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation.
- Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
Equal Opportunity
- At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply.
- We particularly encourage applications from disabled and ethnic minority candidates.
- As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
- We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information.
- If you would like to apply using a different format, please contact the Recruitment Team at jobs@rsc.org or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place.
- If you have any questions, please contact us at jobs@rsc.org