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About the Role
We’re looking for a Revenue Operations Manager to turbo-charge our next chapter of growth in the UK. If you love designing elegant solutions to complex problems, turning data into meaningful stories and rolling up your sleeves to drive user adoption of processes you create, then keep reading.
Responsibilities
- Turbo-charge the sales team by taking over the management of our recent hubspot implementation.
- Motivate a high performing account management team even further by improving the commissions process.
- Deliver world class service to our largest customers by designing processes that connect commercial contracts to the finance process seamlessly.
- Increase profitability by implementing automation to replace repetitive admin carried out by commercial ICs.
Requirements
- Love mapping out processes and deeply understanding problems with stakeholders, before designing solutions.
- Communicate and collaborate equally effectively with ICs adopting your suggested solutions as you do with leaders struggling with repetitive admin.
- Can deliver at pace while maintaining accuracy.
- Passionate about pushing teams forward as you are about maintaining everyone’s trust in the data they see.
- Comfortable rolling out new processes to 100 people as you are in creating dashboards or data visualisations.
- Passionate about making real world impact on the education system.
- Think BIG, not only incrementally.
- Process-led and hyper-structured.
- Plan meticulously to deliver commercial results by building playbooks that don’t rely on you on an ongoing basis.
- Slope and passion over Y-intercept.
- First principles reasoning rather than replicating other companies best practices.
- Building the system rather than individual heroics.
Skills
- Hubspot implementation
- Commissions process improvement
- Process design
- Data visualization
- Automation
Location
- London (Oval), United Kingdom
Work Type
- Full-time
- Office-based
Experience Level
- High-trajectory individuals
- Experience is an input in decision making
Salary/Compensations
- Competitive salary + ownership in the company.
Benefits
- 25 days holiday + all the usual UK public holidays.
- A central London (dog friendly!) office with perks like fresh fruit, bike parking, showers, an on-site gym, and a café.
- Meaningful work - this isn’t just another SaaS tool; you’re literally helping schools save money and pay teachers more.
- 1-1 coaching to keep you growing personally and professionally.
- Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.
- Join a certified B Corp: where your work creates a real, positive impact.
About the Company
- Education is the cornerstone of a thriving society. Schools do their utmost to provide children with positive experiences, but having the right staff is essential to fulfilling that promise - that’s where we come in. Whether it’s a Year 1 teacher to greet her “good morning” or a Teaching Assistant to support him in the break times, Zen helps schools find the right educators faster without breaking the bank.
- Schools in the UK spend over £2bn a year on agency staff. Zen is an all-in-one digital platform that gives schools full control over how they find, vet, and manage temporary educators. School leaders can search, book, and manage staff in real time, while gaining full visibility and control over their spend and compliance.
- To go with our technology, we practice a culture of “we care more”, so that ultimately, by improving staffing in schools, we’re delivering thousands of smiles to children’s faces every single day. What we need now is sharper, faster insight to power the next stage of growth. That’s where you come in.
- We’ve built strong foundations already: We are one of the leading suppliers in our industry and one of the fastest growing companies in the UK. A high-performing and highly motivated team in place. A differentiated product that makes a genuine impact on the lives of educators and pupils.
- We’re a 500+ (and growing!) team operating across the UK, US, and Canada. We’re well funded, growing fast, and have tremendous unit economics. Simply put, we’re doing really well by doing good. As such, we’re a passionate group of missionaries rather than mercenaries. We’re looking to find someone who shares our passion for the mission of making education better.
Equal Opportunity
- At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.
- We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.
- We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.