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About the Role
The Style Advisor provides a total and unparalleled customer experience to all visitors at Equinox and The Shop. This role takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with company policies. The Style Advisor also assists with the timely and accurate completion of operational tasks.
Responsibilities
- Achieve assigned monthly sales goals.
- Ensure an unparalleled customer experience for all visitors to The Shop and Equinox.
- Maintain knowledge of all club and Shop services, programs, and products.
- Uphold loss prevention and inventory management policies.
- Ensure comprehension of all communication and training materials.
- Assist Shop MOD with timely and accurate completion of assigned operational tasks.
- Ensure The Shop reflects company brand standards through merchandising, marketing, and dress code adherence.
- Maintain excellent housekeeping and organizational standards on sales floors, cash wraps, and stockrooms.
- Build effective relationships and partnerships with fellow employees, colleagues, supervisors, and clients.
- Maintain working knowledge of other departments to encourage camaraderie and team spirit.
- Comply with and enforce all company policies and procedures.
- Embrace and support company initiatives.
- Communicate clearly and effectively at all levels with tact and diplomacy.
Requirements
- Ability to take direction.
- Experience in a customer service business, preferably in retail.
- Hardworking and diligent, possessing honesty and personal integrity.
- Excellent time management, organizational, problem-solving, and communication skills.
- Ability to utilize new techniques and ideas.
- Must have a legal right to work in the United States.
Skills
- Customer service
- Retail
- Sales
- Merchandising
- Inventory management
- Communication
- Time management
- Organization
- Problem-solving
Location
- San Francisco
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $20.36/hr + ability to earn bonuses
Benefits
- Competitive salary
- Industry leading commission opportunities
- Complimentary Club membership
- Perks and incentives with products and services (Personal Training, Pilates, Spa, Shop)
About the Company
- Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality.
- We create premium, immersive experiences where performance, hospitality, design, and human connection converge.
- We are builders, operators, and innovators who believe great environments and meaningful human connection change lives.
- Diversity, belonging, and ownership are how we work.
- Colleagues shape the future of wellness.
- Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact.
- Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level.
- We offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Equal Opportunity
- Equinox is an equal opportunity employer.
- All your information will be kept confidential according to EEO guidelines.