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About the Role
Maintain, service, and support specific batteries and equipment at customer locations in a timely and cost-effective manner to meet customer requirements.
Responsibilities
- Pick-up and deliver batteries and chargers, install new batteries, chargers, and related equipment.
- Travel to customer sites to diagnose, troubleshoot, and repair battery equipment according to guidelines, maintaining positive customer relations.
- Perform preventive maintenance on assigned equipment according to schedule and procedures.
- Complete all required paperwork and time records accurately, following MobileTech Procedures.
- Account for all parts, materials, tools, and consumables used.
- Drive and work safely in accordance with company and customer safety policies.
- Develop and maintain positive working relationships with customers and co-workers.
- Keep service van clean, serviceable, and fully stocked.
- Maintain van's interior equipment, storage devices, service manuals, and documents.
- Attend meetings, training classes, and other company activities as required.
- Maintain uniforms for a neat and professional appearance.
- Report all accidents, injuries, safety violations, and unsafe working conditions immediately.
- Keep an adequate set of personal tools as required by supervisor.
- Perform additional responsibilities as assigned by management.
- Follow all company policies and procedures, including OSHA, DOT Hazmat, warranty, safety, and environmental regulations.
- Collaborate with all departments and employees to ensure quality customer service.
Requirements
- Must maintain an acceptable driving record.
- Must be willing to work overtime or weekends.
- May be on 24/7 call.
- Requires physical exam.
- Requires uniforms, including steel toe shoes.
- Good attendance, including timely arrival each day, is essential.
Skills
- Good mechanical aptitude and ability.
- Basic knowledge of industrial electricity.
- Good customer relations skills.
- Self-starter.
- Creative problem solver.
- Ability to read schematics, diagrams, operations manuals, and manufacturer's specifications.
- Ability to follow instructions.
Location
- Customer location
Work Type
- Hourly
- Non-Exempt
Experience Level
- Forklift, automotive, diesel or related industrial, aviation or military experience preferred.
Education Level
- High School diploma.
- Technical School certificate or associates degree desirable.
About the Company
- Malin is an Equal Opportunity Employer -- M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Equal Opportunity
- M/F/Veteran/Disability/Sexual Orientation/Gender Identity