Kitchen & Bath Design Sales Spcialist - Home Outlet
E C Barton & Company · Albany, NY, US
a month agoImpress employers and recruiters.
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About the Role
Provide exceptional customer service and sales support while assisting customers with flooring, kitchen, and bathroom projects. Consult with customers to understand their needs, preferences, budgets, and project requirements, and develop customized design solutions using 20/20 Design software. Create kitchen and bathroom layouts, assist with product selections, and provide accurate information regarding materials, pricing, availability, and installation requirements.
Responsibilities
- Greet customers in a friendly, professional manner in-store and by phone.
- Deliver outstanding customer service with the goal of driving repeat business.
- Design functional and visually appealing kitchens and bathrooms using 20/20 Design software, including layouts, cabinetry, countertops, fixtures, and related products.
- Identify project needs, style preferences, measurements, and budget requirements.
- Create and modify 20/20 design plans based on customer feedback and project specifications.
- Provide information regarding product availability, pricing, and use.
- Assist in selling merchandise and support team members in achieving sales goals.
- Accurately process customer purchases using the point-of-sale system.
- Cut materials such as carpet, vinyl, and padding to customer specifications.
- Assist customers in safely loading purchased materials into their vehicles.
- Move merchandise from the receiving area to sales floor and ensure correct placement.
- Tag products with pricing labels in accordance with store guidelines.
- Maintain a clean, safe, and organized store environment by straightening displays and covering materials as needed to prevent weather damage.
- Perform regular inventory counts and update inventory records accordingly.
- Operate forklifts and other equipment safely and in compliance with company procedures.
Requirements
- High school diploma or GED required.
- Previous retail or customer service experience preferred but not required.
- Basic reading, writing, and math skills.
- Ability to communicate clearly and professionally with customers and team members.
- Strong interpersonal skills with a customer-first mindset.
- Ability to work collaboratively in a team-oriented environment.
- Comfortable with basic technology and point-of-sale systems.
- Regularly required to talk, hear, stand, walk, and reach with hands and arms.
- Must be able to climb ladders and lift/move items up to 80 pounds.
- Ability to perform physical tasks for extended periods in a retail environment.
- Exposure to moderate noise and moving mechanical parts.
- Must be comfortable working in varying environmental conditions (e.g., warehouse or outdoor loading areas).
Skills
- 20/20 Design software
- Point-of-sale systems
- Forklift operation
Location
- Colonie, New York
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or GED
Salary/Compensations
- $50k - $60k
About the Company
- Department: Home Outlet