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About the Role

Lead and develop a team of 5 inside sales representatives, guiding them from initial quote to final closing. You will be responsible for improving team performance through coaching, setting clear objectives, and fostering a customer-centric approach.

Responsibilities

Lead, coach, and develop a team of 5 inside sales representatives.
Manage the pipeline from cost estimate to closing call, ensuring consistent follow-up processes.
Monitor sales calls, provide feedback, train on objection handling, and enhance the sales playbook.
Track key performance indicators such as closing rate and turnaround time, and derive necessary actions.
Actively participate in sales, handle challenging customer calls, and step in during bottlenecks.
Collaborate closely with various departments and act as a multiplier.
Contribute ideas for the further development of processes, tools, and the team.

Requirements

Several years of experience in telephone sales with a proven track record of closing deals.
Previous leadership experience as a team lead, senior, or coach.
Proficiency in managing through data and experience with CRM systems (Zoho is a plus).
Ability to communicate empathetically, patiently, and persuasively with customers, primarily seniors and their relatives, without pressure.
Experience in trades, plumbing, home services, or care is a plus, but not required.
Very good command of German, both written and spoken.

Skills

Sales Management
Team Leadership
Coaching
Pipeline Management
CRM Systems
Customer Communication
Objection Handling
Sales Playbook Development
Performance Tracking
Process Improvement

Location

Remote (up to 2 days per week after onboarding)
Workation possible from other locations after probation

Work Type

Full-time
Permanent contract
Hybrid
Mobile working

Experience Level

Several years of experience in telephone sales
First leadership experience

Salary/Compensations

€57,000–€65,000 target salary (€45,000 fixed + performance-based commission), depending on experience

Benefits

Attractive salary with performance-based commission
Permanent employment contract
Meaningful work enabling barrier-free living
Strong team spirit and supportive environment
Scope for design and short decision-making paths
Up to 2 days per week mobile working after onboarding
Workation option after probation
Choice between Germany Ticket, JobRad (after probation), or Urban Sports Club membership
Attractive corporate benefits
Voluntary HORNBACH employee share program
Modern office with free snacks and drinks
Regular team events

About the Company

Seniovo GmbH, a company of the HORNBACH Group, transforms living spaces into safe, comfortable, and barrier-free environments.
We are a team of visionaries dedicated to the well-being and independence of people with limited mobility.
Working at Seniovo means being part of a team characterized by respect, collaboration, and a shared drive to make a positive difference.
We offer a platform for creative and ambitious talents in an environment that prioritizes innovation and human well-being.
Join us to elevate your career and improve lives sustainably by creating spaces that are more than just living areas – they are places of well-being and independence.